What are the responsibilities and job description for the Banquet Captain position at The Watergate Hotel?
The Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.
Location
The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.
Strategic Intent
Hires, trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.
Organizational Structure
REPORTS TO: Banquet Manager
General Duties and Responsibilities
- Check server and houseperson banquet event orders to ensure that all information is accurate.
- Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
- Make contact with group representatives. Explain how to make contact if needed throughout the function.
- Communicate all banquet event order changes to catering or convention services office and affected departments.
- Coordinate with banquet staff set-ups, changes and time schedules for all functions.
- Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
- Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
- Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
- Post all banquet checks at end of day and turn in to Night Audit
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Experience and Requirements
Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help coworkers with their job duties and be a team player.
