Server Captain - Top Of The Gate

The Hotel

Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve.

Location

The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer.

Strategic Intent

Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.

Organizational Structure

REPORTS TO: Food and Beverage Manager

General Duties and Responsibilities

· Monitor servers and busperson adherence to all service standards.

· Supervise service of guests, being watchful of signals from guests in need of service.

· Assist manager to establish and monitor side work duty completion.

· Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.

· Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

· Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.

· Communicate daily with restaurant manager with regard to special events, house counts, etc.

· Assist restaurant manager in conducting menu classes and taste panels.

· Communicate both verbally and in writing to provide clear direction to staff.

· Comply with attendance rules and be available to work on a regular basis.

· Perform any other job related duties as assigned.

Experience and Requirements

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position.

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources.