Director of Campus Operations

Job Title: Director of Campus Operations

Department: Operations

Reports to: Head of School

Status: Full-Time, Salaried/Exempt, Benefited, Professional Staff

ABOUT US

The Webb Schools is a global boarding and day school with 400 students from around the world. Founded in 1922, we just celebrated our centennial and are a mission-centered school focused on academic innovation, honor and moral courage, leadership, and service. Webb’s relationships in LA and locally, with the Claremont Colleges and our Alf Museum of Paleontology, offer students unparalleled exploration and advanced learning opportunities.

SUMMARY

The Director of Operations is responsible for ensuring Webb’s operations reflect its excellence and support its educational programs. The Director oversees campus operations, including dining services, maintenance and housekeeping, security, and technology services. The Director manages relationships with outside vendors and is involved in advancing Webb’s campus master plan with an eye toward financial and environmental sustainability. The ideal Director is an experienced manager and systems thinker with broad knowledge of operations, an eye to detail, keen problem-solving abilities, and strong collaboration and communication skills. The Director demonstrates the ability to lead change, innovate, and sustain strong working relationships with multiple constituents and across departments.

MISSION AND COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND BELONGING

The Webb Schools are committed to fostering an inclusive school community characterized by openness, acceptance, and empathy, where all members are valued, respected, and supported. Our community is strengthened by the diverse views, beliefs, backgrounds, and experiences of our students, faculty, staff, and alumni. Embracing diversity in all its many forms is essential to our mission: in particular, our call to provide an exemplary learning community that nurtures future leaders who will act with honor and moral courage and serve with a generous spirit. For more on our values and commitment to DEI initiatives, click here.

RELATIONSHIPS

The Director of Operations reports to the Head of School and is a member of the Senior Leadership Team. The Director supervises operational managers, including the Director of Food Services, the Director of Facilities, the Director of Technology, the Director of Security & Special Operations, and the Operations Coordinator, and oversees vendor relationships in related areas. The Director collaborates closely with other administrators, faculty, and staff to ensure good communication and effective functioning of school operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Job responsibilities are assigned by the Head of School who may, in their sole discretion, alter, add to, or eliminate job assignments at any time, with or without prior notice. Specific responsibilities include, but are not limited to:

• Serve as a member of the senior leadership team, collaboratively working to ensure the success of the School’s annual operating plans and progress in achieving its long-term strategic vision.
• Direct all aspects of facilities planning and development, facilities use, maintenance, operations, construction, modernization, and cleaning.
• Provide daily operational facilities oversight and campus maintenance year-round.
• Oversee security and safety systems, including emergency training and response.
• Oversee dining services and campus catering, including the Stockdale café.
• Oversee all purchasing of Webb merchandise and campus furniture.
• Oversee information technology services.
• Develop and oversee operational budgets, in collaboration with the CFO.
• Collaborate with the Dean of Faculty, Dean of Students, and Assistant Head of School to ensure good communication with campus residents.
• Lead Webb’s sustainability team, ensuring campus operations are environmentally responsible and all constituents are engaged in supporting a sustainable campus footprint.
• Ensure that all activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
• Ensure timely communications regarding campus operations to relevant stakeholders.
• Oversee campus master planning processes, including collaboration with various stakeholder groups and outside experts.
• As a member of the Capital Project Team, work closely with the CFO, the Board of Trustees, and members of the senior leadership team to support the development of campus projects.
• Plan, organize, execute, and manage operation and construction projects.
• Serve as the staff liaison for assigned Board Committees and prepare and present materials for Board work.
• Conduct research, analysis, and forecasts as needed.
• Promote the development of the operations team, with ongoing educational and professional development, including participating in industry association events.
• Attend and support major school events and activities.
• Other duties as assigned.

PROFESSIONAL QUALITIES OF WEBB FACULTY AND STAFF

• Contributes to the delivery of the mission, vision, and values of the school community.
• Demonstrates inclusive and equitable practices to ensure that all members of the community feel a sense of belonging.
• Follows community policies and procedures and models positive behavior.
• Works effectively as a team member and develops professional and productive relationships with colleagues.
• Understands boundaries and embraces responsibility for the care of students in loco parentis.
• Promotes a trust-based community by keeping appropriate confidences.
• Manages time effectively and meets deadlines and commitments.
• Communicates and responds to all school communications in a timely manner.
• Exhibits flexibility and adaptability to change as needed.

EDUCATION AND EXPERIENCE

Bachelor’s degree required. Master’s degree or additional degrees/certifications in relevant areas a plus. A minimum of 10 years’ successful facilities and operations experience; and 5 years’ supervisory experience required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Experience in project management, construction or facilities maintenance, and vendor management a plus.
• Proficient with technology (strong knowledge of Microsoft Office).
• Excellent verbal and written communication, and strong analytical skills.
• Proven success at working collaboratively and efficiently on a creative, diverse, and goal-oriented team.
• Self-motivated, ability to multi-task, excellent work habits.
• Respond to and resolve nighttime, holiday, and weekend emergencies; or provide set up and operational support for evening and weekend projects, programs, and events.
• High standards of ethics, moral character, professionalism, and the ability to present
  oneself as a positive role model for students. Have excellent interpersonal communication skills
  and a sense of humor. Growth mindset and detail-oriented.
• Effective leadership and interpersonal skills are required to manage personnel and constituents, solve problems, and represent The Webb Schools in the community.

OTHER REQUIREMENTS

A valid California driver’s license with a satisfactory driving record is required. A criminal background check is required and must be successfully completed before employment can begin.

PHYSICAL REQUIREMENTS

The physical requirements of this position are those needed to successfully fulfill the job duties and responsibilities articulated above, understanding that directing this work involves a hands-on approach. As prescribed by law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

COMPENSATION PHILOSOPHY AND BENEFITS

Anticipated salary range: $130,000-150,000/Annually

• The Webb Schools offer competitive compensation. Webb reviews numerous factors in setting position ranges, including industry data from NAIS, CAIS, NBOA, and other market data.
• Webb offers a generous benefits package including highly subsidized health plans (Webb pays 90% of HMO premiums for employees and their dependents), a 403b Retirement Plan with a 6% starting contribution, Life Insurance, and Tuition Remission.
• Webb allocates substantial resources to growth and professional development, including funding for advanced degrees, curriculum development, industry conferences and workshops, and other academic and pedagogical pursuits.

The Webb Schools are an Equal Employment Opportunity Employer. We are committed to providing equal employment opportunities and do not discriminate based on perceived or actual race, color, national or ethnic origin, religion, sex, pregnancy (or any related conditions), age, marital status, military or veteran status, medical condition, gender/identity/expression, sexual orientation, or any other characteristic protected by state or federal law. www.webb.org.