What are the responsibilities and job description for the Receptionist position at The Wellington at North Bend Crossing?
Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team!
Concierge responsibilities include:
- Receive visitors and vendors to the community in a friendly and polite manner.
- Answer telephones, transfer calls, take messages for the department heads.
- Respond to Resident emergency calls and notify nurse or manager on duty as requested.
- Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm.
- Assist Residents, department heads, and co-workers with requests and questions.
- Ensure that Residents and Guests are signing in and out of building.
- Provide valet support for Residents as needed.
- Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings.
- Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail.
- Prepare weekly and daily menus received from kitchen.
- Communicate guest meals and resident meals to the kitchen in a prompt manner.
- Initiate maintenance and housekeeping work orders for Residents.
- Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials.
- Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.
The ideal candidate will:
- Have experience in senior living
- Enjoy providing exceptional customer service and care to our senior residents
- Appreciate the value of being a dependable & responsible member of greater team
- Be open minded; willing to listen to and share new ideas
Perks of joining our team:
- Medical, dental, vision, and life/disability insurances*
- 401k retirement savings plan*
- Paid time off*
- Benefit eligibility is dependent on employment status.
We are located at:
5156 North Bend Crossing
Cincinnati, OH