Demo

Office Support Assistant

The Wenger Group
Lancaster, PA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/9/2025
Who Are We

We're a leading Northeast family-owned food, agricultural products, and agricultural services organization headquartered in Pennsylvania. We provide animal nutrition and feeds; specialty protein production, processing, and marketing; on-farm protein production services; and grain, fertilizer, and ingredient procurement.

We're a stable company with strong core values, great benefits, competitive wage structure, and a safe and healthy work environment. With over 850 team members, we're a growing company in an essential sector – agriculture!

Learn more here: https://www.thewengergroup.com

Position Summary

What your day looks like:

This position includes responsibilities and courtesies necessary for greeting visitors, accepting deliveries, efficient direction of incoming telephone communications, and performance of miscellaneous duties requested by various departments, in compliance with the goals, standards and expectations of the company for quality customer service.

Primary Responsibilities

  • Provide general support to visitors and team members.
  • Coverage of reception desk
  • Develop and maintain a filing system.
  • Perform miscellaneous responsibilities as assigned by various departments.
  • Perform administrative duties such as filing, typing, copying, binding, scanning, etc.
  • Handle multiple projects (assisting mills with printing labels, laminating)
  • Sorting scanned documents by document numbers and storing them in correct electronic folders
  • Process daily mail/UPS/Fed Ex (incoming and outgoing)
  • Assist Human Resources (NHO)
  • Assist Billing Manager (WFAN) with delivery tickets from each mill.
  • Other additional support duties as needed.

Qualifications

Experience

  • Proven admin or assistant experience
  • Ability to remain sitting at workstation for prolonged periods of time.
  • Ability to manage multi-line switchboard.
  • Knowledge of office management systems and procedures
  • Attention to detail and problem-solving skills.
  • Strong organizational and planning skills

Skills And Knowledge

  • High-level of effective interpersonal communication skills, both written and verbal
  • High-level of confidentiality and professional demeanor
  • Ability to manage third party relationships effectively.
  • Strong organization and time management skills

Requirements

  • At least 2 years of experience in the field or in a related area
  • High school diploma or equivalent; college degree preferred.
  • Proficiency in MS Office
  • Intermediate typing skills
  • Intermediate skills with the following applications: Outlook, Word, Excel, PowerPoint, and Teams.
  • Ability to work with essential mathematical operations, addition, subtraction, multiplication, and division.
  • Ability to apply operations noted in routine tasks.

Benefits

In addition to our more traditional benefits, we also offer great perks and numerous resources for professional development and team building:

  • Promotional opportunities
  • Rewards and recognition programs
  • Robust onboarding and training program
  • Employee Discount Programs (Perks at Work)
  • Employee referral program
  • Encouraging and collaborative culture

What Our Benefits Are

  • Paid Time Off, Floating Holiday, Volunteer Day, Parental Leave, etc.
  • Carebridge Employee Assistance Program

For All Full-time Members

  • Medical
  • Dental
  • Vision
  • Health Savings Account (HSA)
  • Medical Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Life Insurance/Accidental Death and Dismemberment Insurance
  • Short-Term & Long-Term Disability
  • Pet Insurance

Each team member has the potential to earn a yearly bonus based on the achievement of company goals.

The Wenger Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

#TWG

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