What are the responsibilities and job description for the Hotel Front Office Manager position at The Westin Cincinnati Hotel?
Are you a natural leader with a passion for hospitality and a talent for making guests feel at home? Do you thrive in a fast-paced environment where every day presents new challenges and opportunities to excel? If you're a master of multitasking with a heart for service, we're looking for you to join our team as the Front Office Manager at The Westin Cincinnati!
Where You'll Make a Difference: Nestled in the bustling heart of the city, The Westin Cincinnati is not just a hotel—it’s a beacon of hospitality with 456 rooms, serving a diverse array of guests from around the globe. As a key convention and business hub, our hotel is always alive with energy and opportunities to create memorable experiences. In this pivotal role, you'll be the driving force behind our Front Desk and Front Office operations, ensuring that every guest's journey from arrival to departure is seamless, enjoyable, and unforgettable.
Why You're Perfect for This Role:
- Leadership Excellence: You inspire and lead by example, empowering your team to deliver exceptional service and exceed guest expectations.
- Problem-Solving Pro: You handle challenges with grace, turning potential issues into opportunities to wow our guests.
- Engaging Personality: You’re not just managing the front desk; you’re curating an experience, making every interaction meaningful and every guest feel valued.
- Detail-Oriented: You have a keen eye for detail, ensuring that everything runs like a well-oiled machine while still focusing on the big picture.
- Passion for Hospitality: Your dedication to creating a welcoming atmosphere for guests and a positive work environment for your team is unwavering.
What's in It for You?
- Lead a Vibrant Team: Join and guide a group of enthusiastic individuals who share your commitment to excellence.
- Career Advancement: With our commitment to your professional growth, you’ll have ample opportunities to advance within our hotel, and beyond.
- Comprehensive Benefits: We value your hard work and dedication, offering a competitive package that reflects your contributions.
- Make a Lasting Impact: Your role is crucial in shaping our guests' experiences and your team’s success, making you a true ambassador of the Westin brand.
Are You Ready to Lead and Inspire?
If you're excited to take the helm of The Westin Cincinnati’s Front Office, where every guest interaction is an opportunity to make a lasting impression, we can't wait to welcome you aboard. Apply today and let’s create unforgettable experiences together!
Join Us and Transform Every Guest’s Stay into a Story Worth Sharing!
The Westin Cincinnati is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Work Location: In person