What are the responsibilities and job description for the Barista/Cashier position at The Westin Cincinnati?
JOB PURPOSE
Serve guests in a hospitable manner to ensure positive guest experience. ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
- Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
- Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned. QUALIFICATIONS AND SKILLS
Knowledge, Skills and Abilities
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
- Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Type: Full-time
Pay: $15.76 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Cincinnati, OH 45202 (Required)
Work Location: In person
Salary : $16
