Kiosk Attendant

Kiosk Attendant Job Responsibilities:

Job Summary

Responsible for ensuring the smooth, secure, and efficient operation of the front entry and exit at a premier private property.

This role includes greeting and screening visitors, maintaining security protocols, and providing a professional first point of contact and welcome as well as a warm aloha farewell for residents, owners, guests, visitors, service providers, and staff.

Responsibilities

Gate Operations

• Operate the front gate for residents, guests, and authorized personnel to allow entry and exit.
• Monitor and manage access through the gate, ensuring only authorized individuals are allowed entry.
• Utilize communication devices to interact with visitors and confirm appointments or access permissions. (radio, telephone, etc.)
• Notify Owners of arriving vendors, visitors, or access permissions.
• Notify Staff of arriving appointments, visitors, or access permissions.

Service and Aloha

• Greet residents, guests, and service personnel in a professional and courteous manner.
• Notify Front Office staff via radio about arriving Check-In’s.
• Assist with directions or guidance as needed.

Security & Monitoring

• Maintain a visitor log, record the names of guests, service providers, and their entry and exit times.
• Observe all incoming and outgoing traffic and report any suspicious activity or unauthorized access attempts to the Security Team.
• Ensure ONLY registered Owners and Guests and authorized personnel enter property by car or by foot.
• Follow established security protocols for confirming visitor identity and authorization before granting access.
• Assist in emergency situations by contacting appropriate authorities and providing necessary information to first responders.
• Perform daily opening and closing kiosk duties.
• Complete additional tasks as assigned by Management.

Qualifications

• High school diploma or equivalent required.
• Previous experience in security with a guard card. (preferred) We will pay for training and certification if you don’t already have a guard card.
• Previous customer service role. (preferred)
• Strong communication skills, both verbal and written.
• Professional and personable demeanor.
• Ability to operate security systems and maintain logs.
• Ability to manage face paced environment.
• Ability to manage challenging situations effectively.
• Flexibility, dependability and punctuality.

Physical Requirements

• Ability to stand for long periods while monitoring the entry.
• Ability to operate entry gate and use communication systems.

Work Schedule

• Flexible scheduling, including evenings, weekends, and holidays as needed.

This role is ideal for someone who enjoys interacting with people while maintaining a high standard of security and professionalism at a premier property.

Starting pay

Without guard card $26/hour

With guard card $27/hour

Job Type: Full-time

Pay: $26.00 - $27.00 per hour

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Weekends as needed

Ability to Commute:

• Lahaina, HI 96761 (Required)

Ability to Relocate:

• Lahaina, HI 96761: Relocate before starting work (Required)

Work Location: In person

Salary : $26 - $27