What are the responsibilities and job description for the General Manager - Downtown Grill position at The Wicked Loon?
"Join the team at Downtown Grill, a vibrant establishment featuring a lively breakfast, lunch, and dinner menu, complemented by a captivating upper-deck sports bar. We are seeking a charismatic and engaging General Manager with a passion for creating unforgettable guest experiences.
The ideal candidate will possess exceptional leadership qualities, excel in all aspects of restaurant operations, and be a beverage enthusiast with a deep understanding of upscale service. A strong business acumen, a talent for building relationships, and the ability to thrive in a fast-paced environment are essential. At Downtown Grill, we celebrate creativity and artistry while prioritizing quality and a positive work environment. We embrace the excitement of sports and strive to create a lively and engaging atmosphere for fans.
If you're a highly motivated individual with a desire to build a strong team and leave your mark on the local dining scene, we encourage you to apply. Benefits include competitive salary, comprehensive health insurance, paid time off, and opportunities for professional growth.
What do you have to do?
- Be an engaging leader. Show off your hospitality skills.
- Take pride in everything that you do.
- Be able to recruit great talent and keep them.
- Enjoy opening new restaurants- Experience here is a plus.
- Teach others the ways of creating magnificent food. Train, re-train, and inspire the staff to do it right every time.
- Motivate the team to prepare artistic - flavorful - fresh - coastal food with a sense of urgency while consistently maintaining a high level of excellence.
By all means, have some fun! Engage the guests. Keep the HOT food hot! and the cold food cold! Practice HACCP during all food preparations and all day long.
- We've got to make money for the honey! Control the cost, labor, ordering, portions, and KEEP it FRESH! Prepare food as close to the time consumed as humanly possible.
- Don't stress out! Leave that to the first responders. Remember it's just food. Don't get mad at your chicken!
- Be Sherlock Holmes when receiving the goods through the back door. Inspect everything for freshness and quality. Then make sure you receive exactly what you paid for.
- Plan your day so that everyone knows exactly what to prepare. We prefer to keep it fresh for our guests. "Production List"
- Keep the heart of the house clean and organized
- No stinky employees! Personal hygiene is a must. Clean and sanitary in all areas.
- Follow the recipes! A teaspoon is not in the palm of your hand.
- Act like the owner. Be a role model and educate your team in every aspect of the business. Be a champion of your managers & staff, constantly develop each and every member to learn and accomplish more.
- No threatening to chop off any body parts while disciplining any team member. Let's just talk to them :-)
- Pre-shift Meetings are a must. Since we are fresh we have to discuss our freshness everyday. Proper stocking and food rotation keeps us fresh!
- P & L knowledge, ability to perform monthly inventories, budgets, and labor projections.
- Keep it staffed! Keep your staff happy, trained, and informed.
- Monitor the window during business hours. Pay special attention during low volume hours. Ensure ticket times are appropriate.
- Check invoices daily, approve and stamp.
Be responsible for ordering all products daily. Communicate with potential brides, wedding and event planners for private functions.
- Have the know-how to pull off a major event with the same passion and commitment that is demonstrated every day within the four walls.
- Be a champion of the people, share knowledge and promote learning.
- Work in expo window if needed during periods of customer overloads.
- Marketing is critical, use of the social media platforms is a must.
- Enjoy being active in the local community, brainstorming for new attractions
- Understand the basics, scheduling, receiving, customer feedback, open communication, regular meetings, teach backs, inventory, line checks, thru-put, orientation meetings, sanitation.
- Be Happy
Qualifications:
- Bachelor of Science degree in Business, Arts or Hospitality preferred.
- Minimum 5 years of experience in an upscale environment with experience in a culinary leadership role preferred.
- Must have held no more than 2 restaurant management jobs in the last 4 years.
- Ability to communicate clearly with managers, kitchen/ dining room employees, and guests.
- Safe Food Handling Certification.
- Ability to bend, stand, and stoop for long periods of time, and work long hours in hot conditions.
- Have some fun and a sense of humor.
- Proven track record developing people.
- Solid P&L and budget knowledge.
- Extensive wine knowledge.
- Develop good training materials.
- POS Knowledge.
- Willingness to confront others to do better.
- Appearance (well groomed).
In short, we are looking for a "Charismatic Unicorn" General Manager. Expect plenty of help to get you started and plenty of autonomy when you are ready to fly!
Salary : $60,000 - $70,000