Pre-Litigation Case Manager (Paralegal)

About The Wilhite Law Firm: As one of Colorado’s premier personal injury law firms, The Wilhite Law Firm is committed to delivering exceptional client service and case results. Known for our collaborative, team-oriented environment, we seek motivated professionals with a positive attitude and strong work ethic who thrive in a dynamic legal setting.

Key Responsibilities:

• Conduct monthly case reviews to ensure effective and efficient case progression.
• Perform client interviews and gather essential information to support case development.
• Maintain proactive and professional communication with clients, medical providers, and insurance adjusters.
• Request, review, and analyze medical records and bills to verify the full extent of client injuries and damages.
• Draft and send demand letters to insurance adjusters, ensuring all client losses are clearly documented for maximum recovery.
• Negotiate settlements directly with insurance adjusters, prioritizing favorable outcomes for clients.
• Build and sustain excellent rapport with clients through consistent communication and personalized client care.
• Maintain accurate and up-to-date case files and comprehensive documentation throughout each case's lifecycle.
• Deliver exceptional customer service, ensuring clients feel supported and informed.

Core Competencies:

• Organizational Skills: Demonstrated strength in organization and prioritization, with the ability to manage a high volume of cases while supporting multiple attorneys.
• Attention to Detail: Highly detail-oriented, with a strong commitment to time management and accuracy in all aspects of case management.
• Team Player: Positive attitude and collaborative approach, contributing to a productive team environment.

Qualifications:

• Education and Experience: Bachelor's degree in a related field or equivalent work experience, with 3-5 years of experience in pre-litigation case management at a personal injury law firm, specifically handling auto accident cases.
• Legal Knowledge: Extensive knowledge of personal injury law and the insurance claims process.
• Technical Skills: Proficiency in Microsoft Office and case management software, with the ability to quickly learn and adapt to new systems.
• Communication Skills: Strong interpersonal and communication skills, essential for client interactions and case negotiations.

This position is ideal for an experienced case manager who excels in client service, thrives in a fast-paced environment, and has a deep commitment to achieving the best possible outcomes for clients. Join our team and be part of Colorado’s award-winning personal injury firm.

Compensation Package:

• Hourly Rate: $31.00-36.00 per hour, commensurate with experience and qualifications.
• Comprehensive Benefits: Including 401(k) with matching, health, dental, and vision insurance, flexible time off (FTO), paid holidays, and a pet-friendly office environment.

Equal Opportunity Statement: At Wilhite Law Firm, we are dedicated to creating a diverse and inclusive work environment where all employees are valued and respected. We believe that a diverse team brings unique perspectives and experiences that enhance our ability to provide exceptional legal services and better serve our clients. We are committed to fostering a culture of inclusivity and equity, and we actively encourage individuals from all backgrounds—regardless of race, gender, sexual orientation, disability, age, or any other dimension of identity—to apply and join our team. At Wilhite Law Firm, diversity is not just a policy; it's an integral part of who we are and how we operate.