What are the responsibilities and job description for the Front Desk Agent position at The Willows Assisted Living?
We are currently in need of a full-time Front Desk Agent for The Willows, a beautifully situated retirement community in Bellingham. It is a non-medical independent living community with a hospitality-based business model. We are looking for someone who is customer service oriented, and who can be a light in the residents’ day and provide a welcoming face to folks who walk in. Does this sound like you? Come join our team!
You would be the face of the community, answering phone calls and welcoming all visitors and walk-ins. You’ll be flexible, eager, empathetic, and willing to chip in wherever needed including taking on various administrative tasks.
This is a full-time position with great compensation and benefits. We are looking for someone dependable and trustworthy. The hours of operation for the front desk are 8am – 7pm so expect your schedule to be within that time frame. Schedules are handed out monthly, and there are two consecutive days off every week.
**The Willows is a non-smoking Campus and full vaccination for COVID-19 is a condition of employment**
Requirements
- 2 years of experience in a customer-facing role is required previous hospitality work is preferred
- Retail background and comfortability with numbers is a PLUS!
- You may need to occasionally drive a small van and you need to have a clean driving license
- Team player and customer service oriented
- Ability to multi-task in a fast-paced environment
- Microsoft Office Suite experience
- Familiarity with the Zoom application and other technologies is a plus
- Reliable transportation to get to work
Application Process
Respond to this ad with your up-to-date resume. If you aren’t ready to apply quite yet, feel free to reach out and we can work on answering any of those lingering questions.
You can also find more information about The Willows senior living and retirement community here: https://www.thewillowsbellingham.com/
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- Are you 18 yr old or older?
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Experience:
- Customer service: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Bellingham, WA 98225: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21