Representative Customer Service and Sales

Job Overview

At The Wish Clinic, we are dedicated to addressing wounds and skin disorders with the utmost care and expertise, irrespective of age. Our commitment to healing is founded on the principles of infection control, pain management, and creating optimal conditions for tissue regeneration. We are currently looking for a Customer Service Representative to join our team, focusing on managing customer inquiries, processing orders, and effectively addressing concerns through various channels of communication.

Key Responsibilities

• Assist clients at our Denver headquarters with equipment pick-ups and drop-offs.
• Process orders for clients in EPA Region 8, both in person and over the phone.
• Engage prospective clients in EPA Region 8 to drive business growth.
• Develop expertise in Geotech's comprehensive line of technology and equipment.
• Address sales inquiries from prospective customers.
• Cultivate relationships with new and existing customers.
• Identify potential clients, understand their projects, and recommend suitable solutions.
• Manage client engagement throughout the sales cycle from initiation to closure.
• Maintain a sales pipeline for follow-up on quotes.
• Update and manage the CRM to enhance operational efficiency.
• Participate in sales training through third-party resources.
  
  

Required Skills

• Proven background in sales, preferably in B2B, retail, or call center environments.
• Strong communication skills and the ability to build long-lasting relationships.
• Independent and self-motivated, with a professional demeanor when handling inquiries.
• Excellent organizational skills to navigate CRM systems efficiently.
• Collaborative team player capable of assisting colleagues as needed.
  
  

Qualifications

• Relevant experience in customer service and sales roles.
• High school diploma or equivalent; additional certifications in sales or customer service are a plus.
• Proficiency in using computers and CRM software.
  
  

Career Growth Opportunities

The Wish Clinic is committed to employee development, offering opportunities for on-the-job training and continuous learning to facilitate career advancement within our organization.

Compensation And Benefits

• Pay range: \(25.00 - \)30.00 per hour, based on experience and performance.
• Expected working hours: 20-40 hours per week.
• Benefits include 401(k) with matching, dental insurance, health insurance, paid time off, vision insurance, and an employee referral program.
  
  

Employment Type: Full-Time