What are the responsibilities and job description for the Representative Customer Service for Healthcare Solutions position at The WISH Clinic?
Job Overview
Join The Wish Clinic, an esteemed leader in the field of wound care and skin disorder treatment, where we champion the belief that successful healing transcends age. We are currently seeking a dedicated Customer Service Representative who will play a pivotal role in managing customer inquiries, processing orders, and addressing complaints through various communication channels.
Key Responsibilities
At The Wish Clinic, we are committed to fostering professional development and career advancement. This position offers on-the-job training that will enhance your skills and expertise in our products and services, paving the way for future growth within the organization.
Compensation And Benefits
By joining The Wish Clinic, you will become part of a dedicated team that focuses on improving patients' lives. This is an exceptional opportunity for individuals who enjoy helping others while developing their customer service skills in a dynamic healthcare setting.
Employment Type: Full-Time
Join The Wish Clinic, an esteemed leader in the field of wound care and skin disorder treatment, where we champion the belief that successful healing transcends age. We are currently seeking a dedicated Customer Service Representative who will play a pivotal role in managing customer inquiries, processing orders, and addressing complaints through various communication channels.
Key Responsibilities
- Assist clients visiting our Denver headquarters with equipment pickups and drop-offs.
- Process orders for clients in EPA Region 8, both in person and via phone.
- Proactively contact potential clients within EPA Region 8 to foster business growth.
- Develop expertise in Geotech's extensive range of proven technology and equipment.
- Respond effectively to sales inquiries from prospective customers.
- Cultivate and maintain relationships with both new and existing clientele.
- Identify client needs, understand their projects, and recommend appropriate solutions.
- Engage clients throughout the entire sales cycle, from initiation to closure.
- Maintain a current sales pipeline of quotes for follow-up actions.
- Regularly update and manage our CRM system to enhance operational efficiency.
- Participate in sales training sessions through third-party resources.
- Proven experience in customer engagement within B2B, retail, or call center environments.
- Strong communication skills and a passion for building lasting customer relationships.
- Ability to work independently and take ownership of assigned responsibilities.
- Highly organized, with the capability to navigate and manage numerous contacts in a CRM.
- Team-oriented mindset, willing to collaborate and assist colleagues as needed.
- Previous experience in a customer service or sales role is essential.
- Familiarity with CRM systems and sales processes is highly preferred.
- A high school diploma or equivalent is required; additional sales training or coursework is advantageous.
At The Wish Clinic, we are committed to fostering professional development and career advancement. This position offers on-the-job training that will enhance your skills and expertise in our products and services, paving the way for future growth within the organization.
Compensation And Benefits
- Pay: \(25.00 - \)30.00 per hour, commensurate with relevant experience and performance.
- Expected hours: 20-40 hours per week (Monday to Friday).
- Additional benefits include:
- 401(k) plan and matching
- Dental and vision insurance
- Health insurance
- Paid time off
- Referral program
- On-the-job training
By joining The Wish Clinic, you will become part of a dedicated team that focuses on improving patients' lives. This is an exceptional opportunity for individuals who enjoy helping others while developing their customer service skills in a dynamic healthcare setting.
Employment Type: Full-Time
