What are the responsibilities and job description for the Assistant Spa Manager position at The Woodhouse Day Spa - Charlotte?
Benefits:
- 401(k)
- Employee discounts
- Opportunity for advancement
Come join Woodhouse Spa in SouthPark!!!
We are hiring a full time Assistant Spa Manager! Woodhouse Spa strives to create a unique spa experience for each of our guests and cannot achieve this without talented employees who have passion for what they do!
"You've Gotta Do What You Love!"
As Assistant Spa Manager, you will be responsible for:
- Hire and train new team members
- Coordinate therapists' schedules
- Prepare franchise management control reports
- Ensure treatment protocols are followed
- Ensure the cleaning and maintenance of operating equipment.
- Ensure all front office procedures are adhered to
- Help to ensure laundry services are completed daily
- Place local area advertising when needed
- Ensure guest service standards are upheld daily
- Ensure quality control standards are upheld daily
- Ensure the safety of guests and team member members by adhering to the Safety and Security Policy
- Prepare for on-site inspections and meet with inspectors
- Prepare purchase and receiving orders for back bar and retail inventory
- Ensure the organization and presentation standards for retail inventory are adhered to
- Manage the inventory database on computer software
- Perform daily closeout procedures on computer software
- Perform duties of Spa Coordinator and/or Spa Concierge when needed
- Maintain organization of break room and office area
- Participate in neighborhood marketing and community outreach
- Educate guests on spa services and retail products
- Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards
- Ensures each guest as a phenomenal and consist experience
- Understands that serving and helping others leads to personal satisfaction.
Preference of 5 years work experience in a spa, retail or cosmetics management position. Experience in guest relations and management is necessary. Skills include: administrative, computer, organizational, communication, retailing, and training.
Woodhouse Employee Perks include:
- Competitive Pay and Incentive programs
- Paid Vacations for Full Time Employees
- Generous discounts and opportunities to enjoy services and products
- “The Woodhouse Way” paid training program
- Working in a brand new state of the art facility
- Ongoing training opportunities
We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you!
Come join our Team at Woodhouse Spa SouthPark!
Woodhouse Spa is an Equal Opportunity Employer.
