What are the responsibilities and job description for the Self Storage Manager position at The Wooten Company, LLC?
As a Self-Storage Manager, you will have the opportunity to help people every single day. You will be part of a growing and diverse team and help us shape our company as we grow. We offer competitive wages, work/life balance, and career development opportunities.
If you are energetic, friendly, and an ambitious self-starter who is looking for optimal career growth, we want you!
Key Responsibilities include (but are not limited to):
- Meet sales goals through unit rentals, moving supplies, and positive reviews.
- Serve and guide new customers through rental processes and agreements.
- Call potential reservations back on the phone to confirm when they’ll be moving into a storage unit.
- Monitor and manage past-due tenants and paperwork related to the lien/auction process.
- Provide best-in-class customer service to all customers.
- Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensure supplies are appropriately stocked and perform other light maintenance tasks.
- Clearly and effectively communicate results, updates, and recommendations to the director or a member of senior management.
- Provide coverage to other properties as necessary
QUALIFICATIONS: * Minimum 1-3 years of experience in a retail, property management, storage or customer service experience
- High School Diploma or equivalent and must be 18 years of age
- High level of integrity, accountability, and initiative
- Ability to work independently and in a team environment
- Strong communication, interpersonal, and problem-solving skills
- Willingness to float between properties as needed, to support multiple locations
- Must have reliable transportation, a valid driver’s license, and the ability to arrive on time for scheduled shifts
- Ability to lift and/or move up to 35lbs
Job Type: Full-time
Pay: $14.50 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Springfield, MO 65802: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location