Shelter Safety Officer

Summary:
The Shelter Safety Officer ensures the safety and security of residents, staff, and property within a homeless shelter environment. This position is responsible for monitoring shelter operations, enforcing rules and regulations, conducting safety inspections, and responding to emergencies. The ideal candidate has strong interpersonal skills, a commitment to serving vulnerable populations, and experience in security, safety, or a related field.

Location: New Orleans, Louisiana

Duties and Responsibilities:

• Monitor the shelter premises to ensure the safety and security of residents, staff, and visitors.
• Enforce shelter rules and guidelines in a fair, respectful, and non-discriminatory manner.
• Conduct regular safety inspections of the facility, including fire exits, alarm systems, and first aid supplies, to ensure compliance with safety protocols.
• Respond promptly to incidents, conflicts, or emergencies, utilizing de-escalation techniques and notifying appropriate personnel or emergency services when necessary.
• Document and report all safety incidents, violations, and inspections in accordance with shelter policies.
• Conduct resident check-ins and perform walkthroughs of the shelter to identify potential risks or safety concerns.
• Collaborate with shelter staff to address resident safety needs and provide support during high-stress situations.
• Assist in developing and implementing safety plans and evacuation procedures tailored to the shelter's needs.
• Provide education to residents and staff on safety procedures and best practices, including fire drills and emergency response protocols.
• Work closely with local law enforcement, emergency responders, and other community partners to ensure a secure environment.
• Maintain and monitor security equipment, including cameras, locks, and alarms, to ensure proper functionality.
• Support shelter operations by assisting with entry/exit control, ensuring an orderly and safe flow of residents and visitors.
• Attend staff meetings and training sessions to stay updated on shelter policies, safety regulations, and best practices.
• Perform other job-related duties as assigned.

Qualifications, Knowledge, Skills, and Abilities:

High school diploma or equivalent; additional certifications in safety, security, or crisis management are a plus. Prior experience in safety, security, or a related field, preferably in a shelter or social services environment.

• Strong interpersonal and communication skills, with the ability to interact respectfully and empathetically with individuals from diverse backgrounds.
• Ability to remain calm and make sound decisions during emergencies or high-stress situations.
• Knowledge of safety and security practices, including de-escalation techniques and emergency response protocols.
• Basic computer proficiency for documenting incidents and generating reports.
• Physical ability to conduct patrols, respond to emergencies, and perform light maintenance tasks if needed.
• Familiarity with trauma-informed care principles and working with vulnerable populations is preferred.
• Availability to work flexible shifts, including evenings, weekends, and holidays, as required.

ABOUT US

The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals who pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration regardless of race, color, sex, national origin, age, protected veteran status, or disability status.

Salary : $30 - $40