What are the responsibilities and job description for the Career Counselor position at The WorkPlace?
EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description
Job Title: Career Counselor
Department: Operations
Reports To: System Manager
Classification: Non-Exempt
Location: Elmira, NY
Salary: $35,000-$39,000
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SUMMARY
A Career Counselor must successfully provide comprehensive case management to assigned individuals, some with multiple barriers to employment, utilizing various career assessment, planning and related tools and activities. A Career Counselor will work collaboratively with the Employer Relations staff assisting in arranging for interviews; monitor participant performance throughout workforce programs and counsels participants so that all programmatic metrics are successfully met. This position will assist training instructors in the collection of program materials; refer qualified participants to employers and conduct necessary follow-up.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
SUPERVISORY RESPONSIBILITIES
Responsible for own work, not required to direct or supervise other personnel, but may occasionally instruct or show another employee how to perform the work.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Innovative, enthusiastic, problem-solving aptitude
- Experience in training, counseling, and/or case management
- Ability to work with and support a diverse customer base
- Ability to motivate, establish and support individuals
- Commitment to assisting low income and disadvantaged individuals in overcoming barriers to achievement and success in their personal and work lives
- Excellent verbal, presentation, and written communication skills
EDUCATION and/or EXPERIENCE
Bachelor's degree or equivalent majoring in Human Services, Education or Business Management and/or three years of related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS
The ability to understand more advanced computer skills and be proficient Microsoft Word, Excel, and PowerPoint. Willingness to master appropriate data and case management systems. Ability to understand and use various types of virtual platforms.
OTHER SKILLS AND ABILITIES
Multilingual preferred
CERTIFICATES, LICENSES, REGISTRATIONS
Preference given for training in Professional Accredited Resume Writer (PARW)
Salary : $35,000 - $39,000
