What are the responsibilities and job description for the Employment Skills Facilitator position at The WRK Group?
Join Our Team as an Employment Skills Facilitator
As an Employment Skills Facilitator at the Teen Warehouse, you'll have the unique opportunity to guide youth ages 14-24 during formative years when career aspirations take shape. Your expertise will help young people develop crucial employability skills that will serve them throughout their lives.
Why You Should Join Us
- Impactful Work: You'll be part of a dedicated team committed to facilitating economic mobility and creating pathways to success for young people.
- Competitive Compensation: Benefit from a competitive salary and comprehensive benefits package designed to support your well-being.
- Growth Opportunities: Access ongoing professional development and career advancement within a mission-driven organization.
- Collaborative Culture: Be part of a dynamic, supportive, and innovative team that values creativity and teamwork.
Who We Are
REACH serves as the driving force behind the revitalization of the Riverside neighborhood in Wilmington, DE. Guided by the Purpose-Built Communities’ model, we focus on four pillars:
- High-Quality Mixed-Income Housing
- A Cradle-to-College-and-Career Pipeline
- Community Health
- Economic Vitality
Together with Kingswood Community Center and The Warehouse (an innovative teen center with 150 partners), we form the WRK Group, a coalition dedicated to transforming Riverside into a thriving, vibrant community. Learn more at www.wrkgroup.org.
What You’ll Do
The Employment Skills Facilitator contributes to the successful implementation and management of The Warehouse’s RISE program. This role involves a combination of curriculum development, curriculum facilitation, and program evaluation. The Employment Skills Facilitator is responsible for managing the facilitation of employability skills training and coaching for youth ages 14-24.
The Employment Skills Facilitator will work closely with the Program Manager and other stakeholders to ensure the efficient and effective delivery of programs and the achievement of desired outcomes.
Program Development
- Teach employability skills training courses, including but not limited to the Culture of Problem Solving, Conflict Resolution, Restorative Practices, Social Emotional Learning, and Customer Service and Sales. Work with employers to identify specific skills they are seeking and incorporate into courses.
- Implement hard skills (Occupational Skills Training) and soft skills training (cover letter, resume, etc.).
Instruction and Facilitation
- Administer and interpret career exploration and assessment tools (i.e. ONET, etc.) to participants to effectively guide youth in choosing a career path.
- Collaborate with Navigational Coaches to place youth in respective work experiences/employment opportunities
- Assist with the coordination and implementation of events (such as recognition and incentive activities, job fairs, community events, and participant orientations).
- Network with businesses, nonprofits, schools, and government offices to identify resources and develop and maintain partnerships to strengthen service delivery, to develop programs, and address community needs.
Community Engagement
- Represent the organization in public forums and with donor agencies and foundations as required.
- Promote awareness of the agency and its mission in the community.
Resource Management
- Maintain a clean, safe, and developmentally appropriate environment, including the organization of space, storage of supplies and materials, and sanitation of equipment.
Data Management and Reporting
- Assist with program evaluations and assessments (i.e., surveys, environmental scans) to include program delivery, customer service, and effectiveness and progress toward program objectives.
- Enter data into Delaware Job Link and Apricot systems and conduct file audits.
- Maintain an active understanding of agency programs to increase opportunities for support and collaboration.
- Practice continuous learning through individual study, classroom training, accredited early childhood development courses, seminars, and conferences.
- Attend regular staff meetings as scheduled.
What We’re Looking For
Education and Experience
- Bachelor’s degree from an accredited College or University.
- A minimum of two years working with youth in a social service or educational setting.
Certification Requirements
First Aid/CPR preferred; must be certified within first 60 days of hire.
Conditions of Hire
- A satisfactory criminal background and reference check, a valid driver’s license, and an acceptable driving record are required at time of appointment and throughout employment in this position.
- Must be eligible to work in the U.S. without sponsorship.
Skills and Abilities:
- Be a self-starter, with a high level of initiative, and a proven proactive thinker who thrives in a dynamic and matrixed environment.
- Exercise initiative and sound judgment in analyzing complex issues and problems.
- Identify and evaluate alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
- Express ideas, concepts, and technical information clearly and concisely, both in writing and orally.
- Manage multiple projects with strong attention to detail and effective time management skills.
- Microsoft Office suite, database management, project management software, and applications such as Adobe proficiently.
- Be a team player, adapt to change and demonstrate flexibility as workstreams shift.
- Be culturally sensitive and open to constructive feedback.
- Act with integrity, professionalism, and confidentiality.
- Demonstrate solid business acumen.
- Set priorities and provide guidance through direct and influence management.
- Effectively block, tackle, and troubleshoot day-to-day issues.
- Thrive in a fast-paced environment.
- Develop and provide budget oversight and tracking.
- Lead effective and impactful community engagement.
- Network effectively with local businesses, corporations, vendors.
- Analyze data and make data-driven decisions.
Work Environment and Requirements
- Schedule: This is a full-time position, and general hours of work and days are Monday through Friday, 11:30am-8:30 pm.; however, this position may require day hours and weekend work.
- Travel: Primarily local during the business day, with some out-of-area or overnight travel as needed.
- Physical Demands: Ability to sit for extended periods, use technology, and move about to facilitate workshops or meetings.
Reasonable accommodations will be made for individuals with disabilities to perform the essential functions of this job.
How We Evaluate Performance
Performance in this position will be evaluated in alignment with our Employee Handbook standards.
Equal Opportunity Employer
REACH Riverside Development Corporation is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other protected status under local, state, or federal law.
