Demo

Assistant Restaurant Manager

The Yale Club of New York City
New York, NY Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

Job Type

Full-time

Description

Position Overview :

The Assistant Restaurant Manager leads executes daily operations of all F&B Ala Carte operations to ensure our member experience is exceptional. Provides leadership to associates in order to maintain consistently high standards, excellent customer service, model a passion for service, attention to detail and adherence to Club policies.

  • Keeping track of inventory, ordering new stock, and ensuring that beverages are stored properly.
  • Supervise all restaurant, lounge, and bar employees while clearly communicating priorities concerning restaurant readiness, the menu, and promotions through pre-shift meetings with the service team.
  • Schedule staff on weekly basis and secure coverage for vacation and sick calls when needed.
  • Maximize sales and profits by teaching, coaching, and upholding sales and service techniques.
  • Open and / or close dining rooms following standard operating procedures.
  • Complete weekly payroll and daily commission sheets.
  • Responsible for making sure that all mandatory training with Associates are done in a timely and methodical manner.
  • Responsible for POS system maintenance and integrity. Follow a checks and balance system for all entries. Ensure it is updated correctly and timely for all F&B items.
  • Genuinely greet and interact with the team throughout every shift.
  • Manage staff performance with clear feedback, recognition, reviews, coach / counsel, and discipline.
  • Administer disciplinary warnings as necessary.
  • Maintain a good working relationship with Union delegates and work with them to resolve staff grievances.
  • Assist with investigation and participate in formal union grievances or arbitration.
  • Ensure the restaurant's appearance and cleanliness meet our client's expectations by upholding the highest standards including QA, sanitation levels, and equipment / facilities maintenance.

Requirements

Other Requirements, Reasoning Abilities and Physical Demands :

  • Highly organized and detail-oriented.
  • Follow-up skills must be immaculate.
  • Possess the ability to be flexible and adapt to change.
  • Excellent people and customer service skills and superior interpersonal skills.
  • Excellent presentation and communication skills including, email, written, phone, and verbal.
  • Be dynamic, self-motivated, and creative, and practice empathy, emotional intelligence, mindfulness with members, and staff.
  • Professional demeanor & appearance, respectful, and professional interactions with all staff.
  • Establish and uphold positive and productive working relationships with staff.
  • Work efficiently, both independently and as part of a team.
  • Be organized, exercise sound judgment, perform detailed tasks; and understand and follow clear verbal and written direction.
  • Job routinely requires, walking, talking, some sitting, and the use of a computer and telephone.
  • Education and Experience :

  • High school graduate or equivalent required; Bachelor's Degree preferred or a combination of education and experience.
  • Previous supervisory and hospitality industry experience is required.
  • At least two years of experience in managing a restaurant with a proven track record of success.
  • Previous experience managing a union team is highly preferred.
  • Proficient communication in the English language, both verbal and written, is required.
  • Knowledge of New York City Health Code requirements and Local 6 working practices.
  • Sommelier Certification from accredited organization Court of Master Sommeliers, International Sommelier Guild and Wine & Spirits Education Trust
  • Essential functions listed on this job description are not all-inclusive. The Assistant Food & Beverage Director or the Director of Food and Beverage may assign additional duties and responsibilities as necessary.

    Acknowledgement : Salary Description

    75,000 - $90,000

    Salary : $75,000 - $90,000

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