What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at The Yorktowne Hotel a Tapestry Collection by...?
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Responsibilities:
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Flexible overnight hours are required
- Great communications. and excellent customer service skills are required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- High school diploma or equivalent required; some college preferred
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Built in 1925, the Yorktowne Hotel has been a cornerstone of downtown York and embodies a sense of progressiveness and momentum that characterizes a city on the move, during its original opening and current environment.
Find us in the center of York, a short walk from the many dining options of Restaurant Row and Central Market House. We are a five-minute walk from The Appell Center for Performing Arts and PeoplesBank Park is half a mile away.
