What are the responsibilities and job description for the AV Help Desk Technician position at TheCoTeam, LLC?
Description
APPLY ONLINE ONLY
You Are :
A trustworthy individual. Hungry to learn and grow. Delighted in helping others. Technically inclined and always curious how things work.
You Have :
A strong background in networking, home automation systems (Control4, Savant, Crestron), and
technical troubleshooting. A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.
Your Location :
Our Office : 925 W 100 N # E, North Salt Lake, UT 84054
Your Schedule :
Full Time (40hrs / Wk) – We do not short your hours!!!
Mon-Fri from 8 : 00am to 5 : 00pm
Your Manager :
Kody (Ops Manager)
ATI’s Core Values
Our Actions Matter
Self Motivated
Rise to the Challenge
Strive for Excellence
Positive and Fun
Your Contribution to ATI :
Remote Client Support & Issue Resolution : Monitor systems, diagnose issues, resolve as needed
Service Point of Contact : Client, Reps, Staff, Property Managers, Assistants, Manufacturers
System Documentation : Read, understand, and keep them current
Troubleshooting Process : Follow it, improve it, helps others with it
Networks : Strong skills with routers, switches, WAP's
Home Automation System : Experience with Crestron, Savant, C4
AV Systems : Understand signal flow
On Call : Occasional on-call responsibilities (as needed)
ATI's Contribution to You :
28 - $38 / hr – Yup!
Health, Dental & Vision Insurance
Short- & Long-term disability
401K w / 3% match
50K life insurance
Paid Time Off
8 Paid Holidays
At TheCoTeam we are the Anti-Recruiters. We help companies hire for a fraction the price of recruiters and white-label the leading edge of their hiring process. We do this by :
Crafting exceptional job posts
Posting these job descriptions to sites to drive applications
Review all inbound resumes
Inviting the most promising candidates to initial interviews (aka "Pre-Interviews")
Assuring the appropriate alignment of skills / cultural fit / compensation
Posting all interview notes, scorecards, and our assessment for review
Short-listing the best candidates for 2nd Round interviews directly with the hiring company
This saves companies at least 10hrs per role and allows them to focus on running their business!
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