What are the responsibilities and job description for the Human Resources Generalist position at theLender?
Job Title: Human Resources Generalist
The Human Resources Generalist will be responsible for a wide range of HR functions, including employee relations, performance management, compliance, training, and benefits administration.
Key Responsibilities:
- Employee Relations: Act as a trusted advisor to managers and employees, addressing employee concerns, performance issues, and ensuring a positive workplace culture.
- Handle conflict resolution, disciplinary actions, and employee feedback.
- Develop and implement employee engagement programs, fostering a productive and motivated workforce.
- Compliance and Regulatory Adherence: Ensure the company is in compliance with all federal and state regulations relevant to the mortgage industry, including Fair Lending, RESPA, and TILA.
- Maintain up-to-date knowledge of mortgage-specific employment laws and regulations to provide accurate guidance to management.
- Assist with regulatory audits and ensure HR practices adhere to applicable industry standards.
- Performance Management: Coordinate performance review cycles and assist managers in evaluating employee performance against company goals.
- Provide coaching and support to leaders on performance management and professional development.
- Develop and implement training programs that support both professional growth and industry-specific compliance needs.
- Benefits Administration: Administer employee benefits programs, including healthcare, 401(k), and other industry-specific benefits.
- Educate employees about benefits offerings, and address inquiries or concerns.
- Ensure compliance with the Affordable Care Act (ACA) and other relevant benefit-related regulations.
- Training and Development: Facilitate and coordinate training programs for employees on compliance, industry standards, and internal policies/procedures.
- Develop materials to support ongoing education around changes in mortgage regulations and company-specific tools.
- Provide guidance on career development, certifications, and training for mortgage industry employees.
- Recordkeeping and Reporting: Maintain accurate employee records, ensuring compliance with industry-specific documentation and confidentiality requirements.
- Assist in preparing HR reports for leadership, including turnover, employee satisfaction, and compliance data.
- Conduct audits to ensure compliance with all applicable laws and company policies.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
- Years of experience as an HR Generalist or in a similar HR role, preferably within the mortgage or financial services industry.
- Knowledge of mortgage industry-specific laws, such as RESPA, TILA, Fair Lending regulations, and other compliance requirements.
- Strong understanding of HR principles, including recruitment, performance management, and benefits administration.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems (e.g., ADP, etc.).
- Strong organizational skills, with the ability to prioritize multiple tasks in a fast-paced environment.
- Exceptional communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- SHRM-CP, PHR, or other relevant HR certifications preferred.
Preferred Skills and Experience:
- Experience in the mortgage or financial services industry.
- Familiarity with mortgage industry-specific training and certifications (e.g., NMLS, SAFE Act).
- Ability to work effectively with all levels of employees and management.
- Experience with ADP HRIS systems and payroll software.
Working Conditions:
- Full-time position, based in Lake Forest, CA.
