Senior Digital Marketing Account Manager [REMOTE - US]

Application Deadline: 14 February 2025

Department: Client Solutions

Location: Portland

Compensation: $80,000 - $90,000 / year

Description

Please note: We are currently unable to hire in California and New York at this time.

Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Key Responsibilities

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  Cross-functional, digital marketing team management
  
  
  
  • Understand agency services and key responsibilities for cross-functional teams - including performance marketing, analytics, creative, content, UX and dev.
  
  
  • Develop data-driven, integrated marketing strategies across all teams to support client objectives.
  
  
  • Work with analytics and performance marketing teams to track budgets and develop performance insights and recommendations for clients.
  
  
  • Lead internal team huddles, facilitating strategic conversations and team collaboration.
  
  
  • Identify any potential team issues and ensure expectations are clear, realistic, and communicated. 
  
  
  
  
  
  


• 
  Client relationship management:
  
  
  
  • Act as the main point of contact and develop strong client relationships with proactive and timely communication.
  
  
  • Lead weekly client status meetings. 
  
  
  • Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation. 
  
  
  • Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams. 
  
  
  
  
  
  


• 
  Project management
  
  
  
  • Understand and manage client scope and billing process. 
  
  
  • Delegate across teams for projects, working with internal teams to create clear project timelines, milestones, and deliverables. 
  
  
  • Manage multiple client accounts and projects via project management software (Asana) and oversee all final deliverables.
  
  
  
  
  
  

Skills, Knowledge and Expertise

• 2-4 years of professional, account management experience in a digital marketing-related industry, preferably at an agency.


• Digital marketing and lead generation expertise


• Experience with digital marketing channels including search, social media and other lead generation tactics.


• Ability to track KPIs and analyze performance to provide actionable insights.


• Familiarity with tools like Google Ads, Google Analytics and Facebook Ads Manager and analytics tools is a plus.


• Ability to lead large, cross functional teams and manage integrated marketing strategies.


• Excellent client-relationship building and communication skills.


• Strong organizational skills and experience


• Management experience is a plus


• Ability to interface with c-suite and executive clients and to translate technical concepts into client-friendly language.

Benefits

• Healthcare, Dental & Vision Insurance, Theo covers 75%


• Matching 401K - 100% up to 4%


• Unlimited PTO


• Maternity/Paternity benefits


• Remote work support


• Complementary supplemental insurance


• Unlimited volunteer time


• Charity matching