What are the responsibilities and job description for the Front Desk Coordinator position at Therapeutic Massage and Wellness?
Therapeutic Massage & Wellness's newest location in Newtown CT is in need of a Front Desk Coordinator. (Must be able to work a variety of hours including Friday's, Saturdays, Sundays or Evening Hours)
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties of the spa. You will be the “face” of the spa for all incoming clients.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to multitask, deal with all questions, complaints, & give accurate information to clients. Strong task prioritization skills are necessary for success. WE ARE ALL ABOUT THE CLIENTS. Our ultimate goal is to make all clients feel comfortable & special while on our premises.
Jobs Duties Include:
- Greeting and checking in clients
- Assisting clients in filling out treatment forms
- Checking clients out after session
- Educating clients on available products and services
- Tending to guests needs
- Answering phones
- Booking appointments/scheduling
- Answering client questions
- Being knowledgeable about all Spa services
- Accepting payments
- Answering, checking, sorting emails
- Keeping organized & updated files
- Social Media & other marketing
- Assisting manager with small projects
Requirements:
- Proven experience in customer service
- Strong communication and people skills
- Problem-solving skills
- Social media knowledge
- Flexible schedule
- Time Management
- Organizational Skills
Spa experience is strongly preferred.
Job Type: Part-time Full-time
Pay: $17.00 - $20.00 per hour based on experience
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Client Relations: 1 year (Preferred)
Work Location: In person
Salary : $17 - $20