What are the responsibilities and job description for the Inside Sales Representative position at Thermal Pipe Shields?
As an Inside Sales Representative of TPS customer service is always our top priority. You will be expected to provide top notch communication to customers, and colleagues.
We pride ourselves on having “can do” attitudes and being able to meet the needs of our customers.
Responsibilities Include:
- Acknowledge all customer emails in a timely manner
- Work with the warehouse to give accurate and competitive lead times
- Ensure proper quoting for all standard and custom material
- Coordinate logistics for orders when material is low
- Create and send confirmations, and invoices to customers with accurate pricing and freight charges
- Create and schedule freight for pickup orders. (LTL, volume and FTL)
- Work directly with warehouse supervisor to coordinate priority orders, and material to keep the shop running smoothly
- Ensure that back orders are completed properly
- Understand and assist maintaining inventory
- Schedule incoming container deliveries with freight company and warehouse employees
- Understand inventory across all TPS locations
- Keep all orders updated in internal system with proper notes
- Coordinate larger orders between multiple locations
Skills Include:
- Basic mathematics
- Physical and electronic organization
- Ability to multitask
- Basic experience in Google Drive and customer service emailing
- Strong communication skills
Communicate with the Director of Operations for all important matters related to TPS operations.
- Maintenance issues
- Team issues
- Medical emergencies
- Technical questions for fabricated products
- Customer complaints
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Las Vegas, NV 89115 (Required)
Ability to Relocate:
- Las Vegas, NV 89115: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $20