What are the responsibilities and job description for the Parts Sales Representative position at Thermo King Northeast?
Thermo King Northeast currently has a full-time Parts Sales Representative opening at our location in Saugus, MA. The Parts Sales Representative plays a key role in driving sales growth and fostering strong customer relationships in the Greater Boston and Southern New Hampshire area. Their primary responsibility is to engage with customers, both existing and potential, in an outside sales capacity, promoting our parts offerings and building rapport with clients to generate new business and achieve sales targets.
Thermo King Northeast is the premier Thermo King dealer and service center in the Northeastern United States, with locations in Massachusetts, Maine, New York, and Connecticut. We provide top-tier transport temperature control systems for trucks, trailers, buses, and rail cars, along with expert, factory-trained service and a complete line of genuine parts to meet customers' needs wherever they are. Learn more about us at www.tkne.com.
What We Offer:
- Family-oriented culture & team environment
- Promotion opportunities we promote from within
- Medical & dental insurance
- Life insurance
- Flexible spending account
- 401k plan with company match
- Flexible scheduling options
- Paid time off
- Car Allowance
- Uniform & boot program
- Paid training
- Certification reimbursement
- Factory training
- Modern, clean, bright & well heated shop
- Employee referral bonuses
Primary Responsibilities:
- Visit existing and new clients regularly to establish and maintain strong business relationships.
- Identify customer needs and present appropriate parts solutions to meet their requirements.
- Respond to customer inquiries, provide product information, and offer exceptional customer service to drive customer satisfaction.
- Prospect for new business opportunities and generate leads through various channels, including referrals, cold-calling, and networking events.
- Participate in trade shows, industry events, and other promotional activities to enhance brand awareness and expand the customer base.
- Effectively communicate the benefits and features of our parts to customers, highlighting their value and suitability.
- Collaborate with the Parts Manager to ensure appropriate stock levels for high-demand parts and capitalize on sales opportunities.
- Maintain comprehensive and up-to-date records of sales activities, customer interactions, and sales leads in the CRM system.
- Prepare regular sales reports, including sales performance, pipeline updates, and market trends, to track progress and identify areas for improvement.
- Promote service business.
Position Requirements:
- 5 years experience in a parts sales or related sales role.
- Strong knowledge of commercial vehicle parts.
- Excellent interpersonal and communication skills.
- Self-motivated, proactive, and results-oriented with the ability to work independently in an outside sales setting.
- Valid driver's license and willingness to travel regularly within the assigned territory.
Experience with CRM systems, sales reporting tools, and/or Procede Dealership Management software is preferred, but not required.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.
