Trailer Repair Supervisor

Overview

Thermo King of Houston is Now Hiring a Trailer Repair Supervisor at 772 McCarty Street, Houston, TX 77029.

Summary: We are looking for a skilled and motivated Trailer Shop Supervisor to lead our team of technicians in delivering top-notch repair and maintenance services. The ideal candidate will be responsible for overseeing daily operations, estimating repair jobs, ordering, and securing parts, scheduling services, ensuring quality standards are met, and fostering strong customer relationships to drive business growth.

Responsibilities

Include the following. Any one position may not include all the listed duties, nor do all of the listed examples include all tasks which may be found in positions within this classification.

• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of employees who overhaul and repair truck bodies, trailers, and lift gates.
• Inspects, tests, and recommends adjustment for compliance to specifications.
• Helps diagnose difficult problems, recommends repairs, and determines if service will be completed by employees or vendors, as needed.
• Gathers equipment information and documentation.
• Prepares estimates to repair damage to customer equipment.
• Purchases materials and equipment, as needed.
• Opens work orders and source parts to complete the repairs, as needed.
• Maintains communication with service management on progress of jobs.
• Keeps customers informed on progress of service j
• Maintains a strong, personal commitment to the safety culture.
• All other duties as assigne

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

• Demonstrates quality work through accuracy, thoroughness, and attention to detail.
• Reliable transportation
• Ability to work independently.
• Ability to maintain positive relationships with employees, customers, and vendors.
• Effective problem solving by identifying and resolving problems in a timely manner to meet established customer deadline
• Strives to continuously build knowledge and skills and share expertise with other
• Commitment to a standard of excellence in customer service.
• Shows adaptability by effectively responding to frequent change, delays, or unexpected eve
• Exhibits superior dependability by consistently arriving to work on time and as sche
• Contributes to building a positive team environment through commitment, respect, and communicati
• Demonstrates professionalism by acting with integrity, high moral standards, and personal accountability.
• Shows organizational support by consistently following policy and procedure

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) or equivalent combination of education and experience, is required.
• Experience working with customers, vendors, and all levels of an organization, is preferre
• Ability to utilize desktop computer systems, hardware, and operating system
• Proven experience in a supervisory role within the mechanical or trailer repair industry.
• Strong technical knowledge of trailer systems, repair procedures, and estimating practices.
• Excellent organizational, multitasking, and problem-solving skills.
• Strong communication and interpersonal skills to effectively engage with customers and team members.
• Ability to work in a fast-paced environment and make timely decisions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift up to 25lbs.
• Ability to sit for extended periods of time.
• Work in airconditioned office, outside and works
• Will be required on occasion to work more than 8 hours on one
• Requires occasional bending, stooping, lifting, and carrying.
• Reaching or handling with arms, hands, and finger
• Manual dexterity sufficient to work with fingers (g., frequent typing)
• Normal vision with or without corrective le