What are the responsibilities and job description for the Major Account Billing Specialist position at Thermocopy of Tennessee, Inc.?
Description
Established in 1964, we're locally owned, nationally recognized in our industry, and driven by excellence.
Our company is headquartered in Knoxville, Tennessee, with more than 60 employees located in offices in Knoxville and Johnson City. We are recognized as one of the premier quality companies in East Tennessee, with awards and recognition for our products, services, environmental initiatives, and community involvement.
We carry on a 60-year tradition and philosophy of placing great emphasis on strong business relationships, high customer satisfaction, and technologically advanced solutions. As part of our company’s mission, we commit to provide our employees with a professional work environment, offering team-based leadership and performance-based compensation. We are also committed to providing our team with tools, resources, and professional development. As a company, Centriworks pursues a forward-thinking vision of growth and stability.
We’re proud that we’ve been recognized as a 2024 Knox News TOP WORKPLACE. This accolade means a lot to us as a company. It’s awarded based on in-depth, anonymous surveys and comments from our employees. That means Centriworks ranks as a top workplace because our team loves working here and being a part of this group of outstanding professionals who are always striving for excellence.
If you love working with numbers, problem-solving and using technology to streamline processes, this role is perfect for you. We're looking for a Major Account Billing Specialist to the own the billing process, collaborate with clients , and ensure smooth financial operations for our top accounts. You'll be a part of a fast-paced, supportive team in a company that values innovation and efficiency.
Why This Role is Awesome
- High impact role-You'll be a key player in ensuring smooth billing for our biggest clients
- Career Growth-Gain valuable experience in finance, billing and operations
- Competitive pay & full benefits- Medical, Dental, Vision, Short-Term and Long-Term Disability, and 401K with company match
- Tech-forward work-Use the latest billing and automation tools to optimize processes
- Supportive team environment-Work with a collaborative, forward-thinking team
What You'll Do (Your Day -to-Day)
- Own the Billings Process-Set up and manage contracts, collect meter readings, and ensure accurate monthly billing
- Work Directly with Clients-Create custom billing spreadsheets and resolve billing inquiries with a customer-first approach
- Stay Organized & Efficient- Manage records, ensure contract compliance and keep customer accounts updated
- Automate & Improve Processes-Work with e-billing systems, autopay solutions and digital tools to improve efficiency
- Collaborate with Teams-Work cross-functionally with Sales, Finance, and Customer Support to streamline operations
Requirements
You'll fit right in if . . . .
- You're detailed-oriented and love getting things right the first time
- You're tech-savvy and enjoy working with data, spreadsheets, and digital tools
- You're a problem solver who can think on your feet and find solutions
- You're organized and efficient, juggling multiple tasks without missing a beat
- You're a strong communicator, comfortable working with clients and internal teams
Must-Have to Apply
- Strong Microsoft Excel Skills (Bonus: Experience with billing software)
- High attention to detail and accuracy
- Strong organizational and time-management skills
- Ability to work independently and as a part of a team.
