What are the responsibilities and job description for the Inside Sales/Project Manager position at Thermogenics LLC?
Job Description
Job Description
POSITION OVERVIEW :
Reporting to the General Manager, the Inside Sales / Project Manager oversees jobs and major projects to ensure customer satisfaction and budget control. This role provides after-sale project management support for projects sold by the General Manager, the Operations Manager, or the Sales Representative. This role also provides quoting support and generates new business.
POSITION REQUIREMENTS :
Project Oversight
Main Activities :
Create project plans based on the customer’s scope, budget, and site.
Order the required parts and components.
Monitor the project from the planning stage through to execution and completion.
Troubleshoot project issues and complications as they arise, putting processes in place to prevent the same issues from occurring again.
Communicate with the on-site team daily.
Make on-site visits to ensure Field Crew achieves planned milestones.
Communicate progress to customer.
Manage project budget, including cost of materials, labor hours, travel, and equipment rentals.
Other duties as required.
Generating Quotes
Main Activities :
Produces quotes from leads, technician follow ups, and direct contact with customers. In most cases this may require a site visit.
Seek review and approval from RGM for larger quotes (over $2,500).
Send quote to GM for review.
Follow up 3 - 5 times with customer if PO is not provided (quotes should be kept active for up to 6 months).
Other duties as required.
Safety Leadership
Main Activities :
Employ a safety-first mindset and contribute to a safe environment daily.
Fully participate in all required training sessions related to position.
Support and direct project crew on health and safety requirements.
Ensure compliance with all safety training, policies, practices and procedures and consistently apply on the job to create a safe work environment.
Monitor work environment for hazards and maintain healthy ventilation levels to avoid particle or gas inhalation.
Ensure employees engage in proper use of personal protective equipment and the maintenance of engineered controls (e.g. guards).
Take steps to rectify any potential hazards (e.g. faulty equipment) or potentially hazardous conditions.
Ensure good housekeeping in all workspaces.
Other duties as required.
TRAINING, EXPERIENCE AND QUALIFICATIONS :
Post-secondary education in project management or a related field is desirable.
Experience leading projects in an industrial setting.
Experience with budget management.
Working knowledge of commercial and industrial boilers, and related equipment repairs and replacement.
Valid Driver’s License to travel to customer sites.
CORE VALUES, COMPETENCIES AND CHARACTERISITCS :
Strong management and leadership ability.
Exceptional attention to detail.
Excellent communication ability.
Moderate mechanical knowledge and aptitude.
Excellent customer service acumen.
Time management skills.
Ability to work under pressure.
Critical thinking and problem-solving skill.
Ability to prioritize work and competing demands.
Job Type : Full-time
Pay : $65,000.00 - $75,000.00 per year
Benefits :
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule :
Day shift
Monday to Friday
Ability to Commute :
Apache Junction, Arizona (Required)
Ability to Relocate :
Apache Junction, Arizona : Relocate before starting work (Required)
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