Demo

Technical Support

thestaffinghub
Dallas, TX Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 5/12/2025

Job Details

Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points

  • We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
  • Support provided is roughly 90% by email, 10% by phone
  • This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals


Why Join Our Team

  • Great company culture with energetic, collaborative team
  • Professional environment where everyone lifts everyone else up
  • Work with highly-skilled team members in a modern and fun environment
  • Business casual workplace dress
  • Supportive management with high standards
  • Excellent healthcare, dental, and vision benefits available


Your Daily Activities Will Include

  • Providing support (about 90% by email, 10% by phone) to users of custom software


You Must Have

  • A professional appearance and demeanor with excellent written and spoken English


What Your Background Should Look Like

  • A Bachelor s degree from an accredited university or college strongly preferred
  • 1 years of deep technical software support for Microsoft applications, including Sharepoint, OR Apple Software
  • An obvious passion for software
  • Enjoys writing

You Will Be a Perfect Fit If You Have

  • Are open to rotating shifts or the night shift
  • Flexible with scheduling and working OT if needed
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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