What are the responsibilities and job description for the Technical Support position at thestaffinghub?
Job Details
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
- We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
- Support provided is roughly 90% by email, 10% by phone
- This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
- Great company culture with energetic, collaborative team
- Professional environment where everyone lifts everyone else up
- Work with highly-skilled team members in a modern and fun environment
- Business casual workplace dress
- Supportive management with high standards
- Excellent healthcare, dental, and vision benefits available
Your Daily Activities Will Include
- Providing support (about 90% by email, 10% by phone) to users of custom software
You Must Have
- A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
- A Bachelor s degree from an accredited university or college strongly preferred
- 1 years of deep technical software support for Microsoft applications, including Sharepoint, OR Apple Software
- An obvious passion for software
- Enjoys writing
You Will Be a Perfect Fit If You Have
- Are open to rotating shifts or the night shift
- Flexible with scheduling and working OT if needed
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