What are the responsibilities and job description for the Call Center Customer Service Agent position at Think Tell Junction?
Job Ad: Call Center Customer Service Agent Think Tell Junction (San Antonio, TX)
Job Title: Call Center Customer Service Agent
Company: Think Tell Junction
Location: San Antonio, TX
Salary: $17 - $23 per hour
Job Type: Full-Time
About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.
Job Description:
We are seeking dedicated and enthusiastic individuals to join our team as Call Center Customer Service Agents. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You'll be responsible for answering incoming calls, addressing inquiries, and resolving issues with professionalism and care.
Responsibilities:
- Answer incoming calls from customers and provide assistance with inquiries.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain a high level of professionalism and empathy in all interactions.
- Document customer interactions accurately in our CRM system.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Collaborate with team members to improve service delivery and customer experience.
Skills Required:
- High school diploma or equivalent; additional qualifications are a plus.
- Proven experience in customer service or call center environment preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to think quickly.
- Ability to work well in a fast-paced team environment.
- Basic computer skills and familiarity with CRM software.
Benefits:
- Competitive hourly wage ranging from $17 to $23.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and advancement.
- Supportive and collaborative work environment.
If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as an Call Center Customer Service Agent!
Salary : $17 - $23
