What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Think Tell Junction?
Job Title: Entry Level Customer Service Assistant
Location: San Antonio
Salary: $36,000 - $47,000 per year
Job Type: Full-Time
About Us
Think Tell Junction is a forward-thinking data solutions company based in Denver, CO. We specialize in helping businesses streamline their data processes and make informed decisions through efficient data management. Our team is composed of passionate, detail-oriented professionals dedicated to accuracy, productivity, and innovation. Join us and be a part of a collaborative environment where you can grow and make a real impact!
Job Description
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. As a key point of contact for our customers, you will play a vital role in ensuring their satisfaction and providing them with a positive experience. In this entry-level role, you will be responsible for addressing customer inquiries, resolving issues, and assisting with product information.
Responsibilities
- Interact with customers to address inquiries and provide assistance
- Handle and resolve customer complaints in a timely manner
- Assist customers with product selection and information
- Process orders and manage transactions accurately
- Document customer interactions and feedback in the system
- Collaborate with team members to improve service delivery
Skills
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
- Customer-oriented attitude with a passion for helping others
- Basic computer skills and familiarity with customer service software
- Strong problem-solving skills and attention to detail
Benefits
- Competitive salary with annual performance reviews.
- Health, dental, and vision insurance.
- Paid time off and holiday leave.
- Opportunities for professional development and career growth.
- A supportive and dynamic work environment.
Join Think Tell Junction and contribute to a company that values precision and excellence in data management. Apply today to start a fulfilling career in Entry Level Customer Service Assistant !
Salary : $36,000 - $47,000
