What are the responsibilities and job description for the Network Monitoring and Assistance Operations Center Specialist position at Thinkbyte Consulting Inc. ( E-Verified )?
- Monitor the AT&T Esinet (Emergency Services Internet Network).
- Assist Tier I/II network technicians.
- Provide incident response on systems, ticket narration, and document management.
- Communicate with internal and external customers, site technicians, and customers.
- Support problem tracking through to resolution.
