What are the responsibilities and job description for the Senior Service Designer position at Thinkbyte Consulting, Inc.?
Job Details
- Mapping end-to-end service ecosystems, user journeys, and organizational touchpoints.
- Identifying pain points and improvement opportunities at a systems level.
- Designing new processes and workflows to enhance service delivery and efficiency.
- Creating clear and compelling design artifacts such as service blueprints and journey maps.
- Collaborating with product and technology teams to translate service design insights into actionable solutions.
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