What are the responsibilities and job description for the Department Manager- Commercial Lines position at ThinkingAhead?
Summary/Objective
The Commercial Department Manager (CDM) will lead the commercial department team members in the areas of new business, renewal management, and client servicing. The CDM will participate in strategic operational functions within the department to advance the knowledge of team members.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee proper input of policy information in AMS 360 o Tracking of new, renewed and cancelled accounts
- Successfully pull reports including renewal lists
- Track and report on monthly and overall retention
- Provide Instruction and Correction to Commercial Lines Team members in areas related to properly following company and department procedures and agency protocols.
- Track team member progress on client accounts to ensure accuracy and timely completeness.
- Keep up to date on industry changes and inform the team.
- Monitor carrier updates to ensure most profitability on lines of business.
- Present department summaries to executive team as requested to apprise of department issues and achievements and report status updates.
- Attend Continuing Education classes and Professional advancement education to maintain all industry licenses and advance individual learning and enhance management skills.
- Assisting Human Resources in periodic reviews for department staff
- Conduct disciplinary reviews and performance improvement plans when required.
- Assist HR in job descriptions, intern objectives and recruiting efforts/interviews for department team members.
- View, accept or deny time off requests from team members in a timely manner.
- Represent the company and department in a professional and positive manner in relations with other personnel, customers, vendors, and marketers.
Required Education and Experience
- 2-20 Insurance License
- Experienced managing a team of 6-10 direct reports
- 4 years of insurance agency experience
- Experience with AMS 360 platform
- Proficiency with Microsoft Outlook, Word and Excel
Benefits:
Bonus
100% Employer paid Benefits (free)
401k, with match of 5%.
120 hours of PTO, and a day off during your birthday month.
Great work life balance
Growth opportunities
On going education and development
Office closes for lunch, gym in the office to work out in, Café with catered in lunches and events
Company trips and outings
Job Types: Full-time, Permanent
Pay: $125,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $125,000 - $150,000
