What are the responsibilities and job description for the Communications Associate position at Thinktelljunction?
Job Ad : Communications Associate - Ideaboxpro (Los Angeles, CA)
Job Title : Communications Associate
Make your application after reading the following skill and qualification requirements for this position.
Company : Ideaboxpro
Location : Los Angeles, CA
Salary : $27 - $30 per hour
Job Type : Full-Time
About Us :
Ideaboxpro is a leading company in providing innovative solutions tailored to meet the needs of our clients. Based in Los Angeles, we specialize in developing cutting-edge products and services that enhance business performance. Our team is composed of creative thinkers and dedicated professionals who are committed to excellence and collaboration.
Job Description :
We are seeking a motivated and dedicated Communications Associate to join our dynamic team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and support. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to handle a variety of inquiries with professionalism.
Responsibilities :
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues promptly and efficiently.
- Document all interactions with customers in the internal system.
- Maintain a high level of customer satisfaction by actively listening and responding to inquiries.
- Meet or exceed individual and team performance targets and KPIs.
Skills Required :
Benefits :
If you're ready to make an impact through effective communication and are excited about working in a creative environment, apply today to join Ideaboxpro as our Communications Associate!
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Salary : $27 - $30