Sales Operations Specialist

Third Bridge provides expert research services to the biggest private equity funds, consulting firms, credit, and public equity funds across all regions. Our insights from people help them make fast, high-quality investment decisions. Founded in 2007, we’ve grown to over 1,300 employees across 11 offices worldwide, delivering around-the-clock support to more than 1,000 leading investment funds and consulting firms.

Sales Operations Specialist

As a Sales Operations Specialist, reporting to the Head of Revenue Operations, you'll be helping us to improve our sales efficiency and effectiveness. You'll help the Revenue Operations team with refining our sales processes and continuously improving and maintaining our sales tools. Your role will involve mapping out various revenue processes, documenting it and making sure tooling architecture supports the updated processes.

Responsibilities:

• Map, develop, implement, and optimise sales processes to improve efficiency and effectiveness

• Partner with the Head of Revenue Operations and Sales Operations Manager to ensure processes are scalable, repeatable, and aligned with business goals.

• Document revenue processes in detail, creating a knowledge base to drive alignment and consistency across teams.

• Assist with administrative tasks, such as managing user access, permissions, and tool configurations.

• Support the Head of Revenue Operations and Sales Operations Manager in executing strategic initiatives and ad hoc projects.

• Help with adoption of good practices and intended ways of working in tools like Salesforce and Gong ensuring proper utilisation and integration.

• Collaborate with extended Commercial Teams to map out various internal processes and identify opportunities for improvement in the area of sales operations

• Upkeep reports and dashboards in Salesforce to provide insights into sales performance and productivity

• Stay updated on industry trends, best practices and emerging technologies in sales operations and revenue technology.

• Proactively suggest enhancements to tools, processes, and systems to improve scalability and effectiveness.

Requirements:

• Professional experience with a focus in Sales, Commercial or Business Operations preferably in a B2B Environment

• Salesforce proficiency required

• Excellent communicator and collaborator; able to work with both technical and non-technical teams

• Proven ability to be proactive, autonomous, and make practical trade-offs when vital.

• Ability to foresee and analyze project risks and develop risk management plans.

• Strong team player, that represents the Sales Operations function with integrity and partnership

• Strong prioritisation skills, able to manage a busy schedule and multi-task in a fast-paced environment with a can-do attitude

• Working knowledge of Gong preferred

• Flexible and excited by every day being different

• Salary: [base salary bonus info]
• Vacation: 15 days (which increases to 20 days after 2 years of service) plus US Holidays
• Learning: personal development allowance of $1,150 per year
• Health and wellbeing: a variety of insurance plans, including health coverage by Empire Blue Cross Blue Shield - Medical Insurance, Dental insurance and Vision plan, plus a personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account). And also a variety of health and wellbeing events to focus on mental health.
• Future and family: 401K matching up to 5% of your base salary, life insurance, a longterm disability policy dependent care FSA and pet insurance
• Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays'
• Rewards: get points through our colleague-to-colleague recognition programme to spend on hotels, gift cards, donations to charity and more
• Social: weekly optional social gatherings, daily breakfast and snacks, social events
• ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge)
• Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other events

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal-opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.