What are the responsibilities and job description for the Logistics Coordinator position at Thistle?
TITLE: Logistics Coordinator DEPARTMENT: Logistics REPORTS TO: Logistics Supervisor About the Role
Reporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.
How You’ll Make a Difference
Reporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.
How You’ll Make a Difference
- Responsible for the success of all drivers/routes dispatched from a specific hub
- Unload deliveries from trucks and/or cold storage
- Route organization/staging
- Check-in drivers and distribute routes accordingly
- Keep the delivery driver roster up to date
- Train and coach new and existing delivery drivers as needed
- Keep detailed documentation and compile shift reports
- Act as a last resort rescue and/or VIP delivery driver when needed
- Conduct delivery driver interviews
- Assist with onboarding new drivers as needed
- Collaborate with Customer Support and Logistics teams to review and mitigate error reports
