What are the responsibilities and job description for the Client Experience Specialist position at Thom Browne, Inc.?
Client Experience
The Assistant Store Manager will be responsible for ensuring an exceptional client experience through effective training, accountability, and celebrating successes. This includes developing and expanding the client base by capitalizing on high-profile clientele and sales.
Key Responsibilities:
Skills and Qualifications
The ideal candidate will have 4-5 years of experience as a retail leader, preferably in the luxury fashion industry. A passion for sales, styling, and clienteling is essential.
The Assistant Store Manager will be responsible for ensuring an exceptional client experience through effective training, accountability, and celebrating successes. This includes developing and expanding the client base by capitalizing on high-profile clientele and sales.
Key Responsibilities:
- Client Relationship: Develop and expand the client base by capitalizing on high-profile clientele and sales.
- Customer Service: Maintain an active social relationship with clients and community by understanding market needs and changes.
- CRM Tools: Leverage CRM tools to attract, retain, and engage clientele.
Skills and Qualifications
The ideal candidate will have 4-5 years of experience as a retail leader, preferably in the luxury fashion industry. A passion for sales, styling, and clienteling is essential.
