Host / Hostess (Non-tipped Rotation) - Miller's Smorgasbord Restaurant

Serving Lancaster County Since 1929! Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience. Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc. Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience. What we expect from you : A friendly, professional demeanor toward coworkers and guests after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!Self-starter who owns the responsibilities of the role.A commitment to show up on time for every shift - ready to work hard alongside your team members.Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN! Heres what we offer to you : Competitive pay.Excellent benefit package and employee perks.Ability to earn unlimited employee referral bonuses. Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!A work-to-live not a live-to-work workplace! Our Mission : Make people feel valued. Our Values : Diversity, Integrity, Excellence, Accountability, Community and FUN! Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Millers Smorgasbord, Millers Bakery, The Quilt Shop at Millers, Locally Made Food Shop, Annas Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store. Position Summary The Miller's Smorgasbord Host / Hostess is responsible for the warm friendly immediate greeting of the guest. The host position has three different types of positions, which includes greeting guest and coach groups, escorting our guests to their table and the control host position managing the entire flow of guests efficiently. Essential Duties and Responsibilities Must be 16 years of agePerform opening and closing procedures per company guidelinesGreet, seat, and present menus to guestsPlan ahead to have tables available for reservationsTake guest information and quote accurate wait times if tables are not immediately availableKnowledge of table availability in section at all timesMaintain assigned section to provide efficient table turnover in timely and fair mannerUse and update table management computer system as neededOccasionally greet and procedure coach groups to their reserved areasAssist in bussing and setting tables as requestedMaintain neat, clean and safe host podium work areaClean, organize, and stock menus at the host areaConduct general restroom cleaning and checks per specsMaintain verbal communication with team members, servers, and managementOccasionally communicate with reservations department via phone systemInteract with guests as they leave the restaurant to ensure positive dining experienceOther duties as directed Minimum Qualifications (Knowledge, Skills, and Abilities) Display positive, professional and enthusiastic attitude at all timesWeekends and eveningsAbility to follow safety protocolsExcellent verbal communication skillsAbility to read and writeAbility to work under pressure in fast paced environmentTeamworkOrganizational skillsMulti-task orientedKnowledge of workplace safety and emergency proceduresThoroughness and attention to detailTime managementHigh degree of quality in all work produced