What are the responsibilities and job description for the Server - Smokehouse BBQ and Brews position at Thomas E Strauss?
Serving Lancaster County Since 1929!
Few companies can claim over 95 years in business, but we can at Thomas E. Strauss, Inc. We owe our ongoing success to our exceptional staff and solid management team who are dedicated to an excellent guest experience.
Here is your opportunity to be part of a dedicated team at Thomas E. Strauss, Inc.
Our business is booming, and we are seeking outstanding team members who take pride in their work, and ownership of the position to ensure we are living up to our high standards and providing a friendly guest experience.
What we expect from you:
- A friendly, professional demeanor toward coworkers and guests – after all, our mission is to make people feel valued. We expect that of you, and we do our best to make YOU feel valued as well!
- Self-starter who owns the responsibilities of the role.
- A commitment to show up on time for every shift - ready to work hard alongside your team members.
- Your dedication to our values of diversity, integrity, excellence, accountability, community, and especially your willingness to have FUN!
Here’s what we offer to you:
- Competitive pay.
- Excellent benefit package and employee perks.
- Ability to earn unlimited employee referral bonuses.
- Ability to work in other business units within the hospitality group to make extra cash or gain new work experience. The more you know, the more you grow!
- A “work-to-live” not a “live-to-work” workplace!
Our Mission: Make people feel valued.
Our Values: Diversity, Integrity, Excellence, Accountability, Community and FUN!
Thomas E. Strauss, Inc., is a local family-owned hospitality group. Our businesses include Miller’s Smorgasbord, Miller’s Bakery, The Quilt Shop at Miller’s, Locally Made Food Shop, Anna’s Gifts & Sundries, Plain & Fancy Farm, AmishView Inn and Suites, Smokehouse BBQ and Brews, and Plain & Fancy Country Store.
Position Summary
The Smokehouse BBQ and Brews Server is responsible for the warm friendly table service and dining experience of the guest. Presents dining options, serves the guests, and provides area information in a friendly, professional, and quick manner. We currently have part-time openings for servers for any shift working during the day, evenings, and weekends. Potential earnings for this position is $29 to $39 per hour based on actual employee earnings but not guaranteed.
Essential Duties and Responsibilities
- Must be 18 years of age
- Perform opening and closing procedures per company guidelines
- Present dining options and makes recommendations based on guest interaction
- Take order (food, beverage, and alcohol)
- Maintain complete knowledge of the restaurant's food and beverage preparation
- Clearing and resetting tables
- Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
- Observing guests' behavior once they have consumed alcoholic beverage, counting number of drinks served, and offering a taxi if you feel they should not drive; asking a manager for help with disorderly guests if needed
- Provide timely, friendly table service throughout the meal
- Create, present and settle guest checks via point of sale system
- Wrap silverware units
- Interact with guests from start to finish and provide relevant restaurant and area information to ensure positive dining experience
- Communicate and work as team with other servers, busser, and host to bus and set tables and plan reservations
- Maintain neat, clean and safe server station work area and dining room seating area
- Maintain verbal communication with team members and management
- Other duties as directed
Minimum Qualifications (Knowledge, Skills, and Abilities)
- RAMP and ServSafe certification
- Basic computer and math skills
- Display positive, professional and enthusiastic attitude
- Excellent verbal communication skills
- Ability to read and write
- Ability to work under pressure in fast paced environment
- Teamwork oriented
- Organizational skills
- Multi-task oriented
- Knowledge of workplace safety and emergency procedures
- Thoroughness and attention to detail
- Time management
- High degree of quality in all work produced
Salary : $29 - $39