What are the responsibilities and job description for the Warehouse Administration Manager position at Thomas Foods International USA?
GENERAL PURPOSE OF THE ROLE:
Under the direction of the Warehouse Director, the Warehouse Administration Manager is responsible for managing the Customer Service/Warehouse Administration staff, including hiring, advising, mentoring, and training to fulfill defined roles. In addition, this role will provide administrative support to the Warehouse Director and SVP of Operations.
DUTIES AND RESPONSIBILITIES:
- Provide administrative support to the Warehouse Director and Senior VP of Operations
- Manage Customer Service Representative/Warehouse Administration team
- Manage and organize approximately 200 emails a day
- Create and manipulate Excel files and reports
- Manage day-to-day administrative duties of the Warehouse
- Organize data systems to track and report information (KPIs)
- Assist warehouse supervisors with timecard management; provide accurate timecard information to HR for temp agencies on a regular basis
- Record, review, route, and track incoming invoices, and work with AP team to ensure timely payment
- Respond timely to email inquiries from other departments (Sales, Procurement)
- Provide support and documentation to inbound/outbound carriers
- Manage Shipment documentation archives (i.e., BOLs)
- Complete import/export documents, as required
- Identify process improvements and work with leadership to implement change
- Perform other duties within scope and ability and work on special projects as assigned
JOB REQUIREMENTS:
- Associate degree required; Bachelor’s degree preferred
- 3 – 5 years’ experience in a Warehouse office setting
- 3 – 5 years’ management experience required
- Ability to work within a fast-paced Warehouse office environment
- Demonstrate the aptitude and drive to learn
- Experience with efficiently and effectively working within various computer-based systems
- Strong knowledge of Microsoft Office, (i.e., creation of Excel files, spreadsheets, entering and managing data; Outlook to organize and manage email and calendar)
- Highly organized with the ability to use these skills to organize the department
- Possess a strong attention to detail, ability to multitask and accurately complete tasks within set deadlines
- Ability and determination to take initiative to solve problems and work with a sense of urgency
- Ability to professionally and effectively communicate with Warehouse Administration Team, Transportation team, outside carriers and management both verbally and in written communications
- Experience with collaboration across teams and team engagement
- Knowledge of food and beverage industry a plus
- Ability to read and understand Standard Operating Procedures (SOPs) and ensure compliance by staff
- Understand and abide by all safety regulations as well as policies and procedure set forth by Thomas Foods International, USA
- Ability to pass a pre-employment drug test
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
