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Quality Representative (QC3)

Thomas Instrument
Brookshire, TX Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/17/2025
Location:

Brookshire


Job Description:

The Quality Representative is an integral part of the daily execution of our final customer acceptance of flight hardware and the site tool and equipment calibration system. The role will be responsible for the accurate and controlled execution of customer acceptance/sell-off processes, tool calibration to the standards, and transactions that support products from assembly, final inspection to product shipments. This role serves as the primary point of contact between Production, Government Quality Representatives, and the Shipping Dock as a source of information on final product acceptance.

This role is key between Quality and Operations to ensure:

On-time release of units to shipping as well as maintaining correct records in the business systems assigned.
On time and control over the tools and equipment in our calibration system used for product verifications.
The successful candidate will need to demonstrate a track record of being organized, process process-driven, with speed and accuracy to ensure quality requirements and customer schedules are met.

Job Responsibilities:

  • Plans, validates compliance, and stages product and documentation for customer acceptance.

  • Reviews, creates, and releases calibration requests & PO for outside calibrations.

  • Perform data transactions on findings and support operations in root cause/corrective action as needed.

  • Proactively identify, communicate, and find solutions to quality and calibration compliance risks in the schedule.

  • Monitors calibration system, anticipates and resolves calibration issues prior to shop impacts.

  • Participate in daily production meetings to engage, maintain, and inform of impacts to product compliance or issues seen.

  • Primary point of contact between Customer, Quality, and Operations for Customer acceptance & Calibration issues.

  • Responsible to facilitating and executing assigned internal audits in accordance with AS9100 and Government contract requirements.

  • Provide reports/metrics to management as required, including assigned KPI’s.


  • Job Requirements:

  • 2 years in a fast-paced high-accuracy environment (Aerospace/Medical a plus)

  • Excellent communications skills and ability to work in a fast-paced environment with multi-disciplinary teams.

  • Demonstrated transactional accuracy in business systems, process control, safety mindset,

  • Strong analytical ability to gather and interpret data in situations where problems deal with people, processes, and data transactions.

  • Multi-tasker who pays attention to detail. Ability to organize and prioritize work.

  • Keeps assigned areas clean and organized, achieving sites Lean 5S expectations.

  • Experience with adaptive problem-solving approach and implementing solutions.

  • Works well in a team-based stakeholder-driven environment.

  • Ability to work independently with operations, customers, buyers, and production control members.

  • Excellent listening skills.

  • Be able to lift at least 25 lbs. Ability to be forklift certified.


  • Experience Preferred:

  • Experience in computer/data inputs (performing system transactions).

  • Experience with Microsoft Excel and Word.

  • Job Type: Full-time.


  • Work Eligibility (ITAR): This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident or persons with protected status. Employer will not sponsor applicants for employment visa status.

    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Thomas Instrument Inc. will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume

    Thomas Instrument is an EEO employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, medical condition (GINA), or disability.

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