What are the responsibilities and job description for the Case Manager/ Patient Navigator- Substance Use Disorder position at Thomas Jefferson University & Jefferson Health?
Job Details
Job SummaryThe Patient Navigator position, under the direction of the Lead Patient Navigator, is responsible for the care coordination to future, current, and past patients referred to the Center of Excellence for Opioid Use Disorder. Facilitates engagement and reengagement in substance use disorder treatment and aids in coordinating appointments or services for additional medical, behavioral, and social needs. In addition, the patient navigator would maintain a clinical caseload of patients and accurately input patient data into an electronic tracking system.
Job Description
Essential Functions
* Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
* Communicates with referral sources (i.e., hospitals, inpatient rehab, or IOP programs) and assists with scheduling admission/intake appointments for medication for opioid use disorder.
* Assess the physical, behavioral, or social health needs and barriers through semi-structured interviews and outreach efforts.
* Assist patients in obtaining services or appointments to meet those physical, behavioral, or social health needs.
* Assess patient engagement in medication for opioid use disorder treatment and help to retain patients in treatment
* Keep current local, state, and federal regulations regarding confidentiality of patient information. Maintain clinical records that are in compliance with regulatory guidelines.
* Maintain accurate record keeping of patient care, progress, and concerns by completing clinical documentation in a timely manner.
* Accurately collect and input patient data into an electronic tracking system.
* Collaborate on shared cases with other clinicians on the treatment team, including the Medical staff, Counselors, Recovery Specialist, and Supervisors.
Qualifications
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Competencies (Knowledge, Skills, and Abilities Required):
Strong communication skills (oral and written)
Multitasking and time management skills
Organizational skills
* Attention to detail
* Strong data management skills
* Ability to work both in independent and collaborative environments
Minimum Education and Experience Requirements:
Education:
Bachelor's Degree in psychology, social work, or another human services field required. Master's Degree is preferred.
AND
Experience:
At least 1 year of experience working in a behavioral health or medical health care organization with a focus/concentration on substance use disorders (particularly opioid use disorders).
Additional Information
Microsoft Office products (Word, Excel, Outlook, Teams, etc.)
Zoom
Work Shift
Workday Day (United States of America)Worker Sub Type
RegularPrimary Location Address
2035 Washington Avenue, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
As an employer, the Jefferson Enterprise maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
