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Records Clerk II

Thomas Jefferson University & Jefferson Health
Philadelphia, PA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/8/2025

Job Details

The Records Clerk will utilize the hospital Card Access Photo ID system to take photographs of and issue identification cards to Jefferson employees, volunteers, and vendors. Enters and manages access data and permissions and facilitates report records within this system to ensure accurate and timely security and time and attendance functions within the hospital.

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
  • Meets all standards of the Patient Satisfaction Initiative Criteria in order to make Jefferson the hospital of choice for Patients and Employees.
  • Access Control System Administration : Configuring and maintaining electronic access control systems, such as keycards, PIN codes, and biometric systems. Ensuring correct permissions and access levels are assigned based on roles and responsibilities.
  • Monitoring and Auditing : Continuously monitoring access control logs to detect unauthorized access attempts or anomalies. Conducting regular audits to ensure compliance with security policies and reviewing system activity for potential breaches.
  • Troubleshooting and Support : Providing technical support for access control systems, resolving issues related to ID card malfunctions, system errors, or access denials.
  • Training and Awareness : Educating staff and contractors on proper ID badge use, access control policies, and security best practices.
  • Performs clerical and receptionist duties as required such as answering telephones, facilitating requests for service, accessing and using a variety of computer databases, and interacts with, and provides services to patients, employees, and others to support the functions of the Public Safety Department.
  • Collaboration with Other Departments : Working closely with HR, IT, and Public Safety teams to ensure seamless coordination and communication on access-related matters.
  • Computer database, computer photo management and word processing skills are required. Must be able to interact with others in a friendly and helpful manner.

Job Description

Minimum Education and Experience Requirements

  • High School Diploma or GED equivalent
  • Two (2) or more years' experience working in a healthcare organization (preferably Public Safety / Security department), or in a retail, accounting, or other related business is required
  • Work Shift

    Workday Day (United States of America)

    Worker Sub Type

    Regular

    Primary Location Address

    10800 Knights Road, Philadelphia, Pennsylvania, United States of America

    Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic / programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

    Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

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