What are the responsibilities and job description for the Automotive Service Advisor position at Thomas Tuning and Service?
Company Description
Thomas Tuning and Service is an independent automotive service and tuning provider located in Knoxville, TN. Our experienced, factory-trained technicians specialize in maintaining and upgrading European cars to ensure the highest level of service at a reasonable price. Integrity and quality are our top priorities.
Role Description
This is a full-time on-site role for an Automotive Service Advisor at Thomas Tuning and Service. The Automotive Service Advisor will be responsible for managing vehicle maintenance, ensuring customer satisfaction, coordinating automotive repair services, providing exceptional customer service and effective communication with clients.
Qualifications
- Customer Satisfaction and Customer Service skills
- Strong communication skills
- Ability to explain vehicle repair and maintenance needs so customers understand the needs of their vehicles
- Sales skills and experience are a must
- Experience in the automotive industry is a plus
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent required