What are the responsibilities and job description for the ASSISTANT FOOD AND BEVERAGE DIRECTOR position at Thompson Atlanta Buckhead?
Summary
This is not your typical career opportunity. At Thompson Buckhead, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. The Thompson's unique properties are timeless destinations, creating the kind of distinct experiences that can transform your day, your trip, or even your life.
Voted Jezebel Magazine's 2025 "Best Rooftop" and crowning the Thompson Atlanta Buckhead, Tesserae is an Atlanta rooftop destination for events, entertainment, and epic good times. A composition of individual parts that forms a structure more beautiful in its combined power, Tesserae believes in the power of people. We have created our space to be destination for events, entertainment, and epic good times, specifically curated to build a congregation of cohorts united by inspiration, possibility, and the vision to make a difference.
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, which can quickly perpetuate a culture of great design and superlative service. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
- Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
- 4 years or more of progressive hotel Food and Beverage experience
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Banquet experience required
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new F&B concepts
