What are the responsibilities and job description for the Office Administrator position at THOMPSON Child & Family Focus?
Description
Thompson Child & Family Focus employs hard-working, dedicated, caring, innovative team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care!
What’s in it for you? Great Benefits for full-time employees!
What Will You Do?
The Office Administrator's primary purpose is to serve as a support to the TAPP (Teen Alternative Path Pilot) program at Thompson. The performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization.
Primary Responsibilities
What qualifications do you need?
Thompson participates in E-Verify.
Thompson is an Equal Opportunity Employer.
Salary Description
$18.26 - $20.67 hourly
Thompson Child & Family Focus employs hard-working, dedicated, caring, innovative team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care!
What’s in it for you? Great Benefits for full-time employees!
- 3 weeks paid time off (PTO) first year plus 10 paid Holidays!
- Health, Dental, Vision, Short-Term and Long-Term Disability insurance options
- Life Insurance
- 401K Match
- Education Reimbursement
- Paid time off for volunteering in the community
- Free EAP services
- Mileage Reimbursement
- Multiple opportunities for growth
- iPhone and Laptop provided for eligible roles
- Clinical Supervision Reimbursement for eligible roles
What Will You Do?
The Office Administrator's primary purpose is to serve as a support to the TAPP (Teen Alternative Path Pilot) program at Thompson. The performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization.
Primary Responsibilities
- Display individual proficiency and effectiveness in the role
- Be punctual, arrive on time, and prepared
- Learn and utilize the organization’s systems, processes and procedures as instructed
- Display a high degree of being open to coaching/feedback regarding performance and areas of improvement
- Contribute to a positive team culture through your actions, attitude, and communication
- Consistently deliver excellent customer service to your clients/customers
- Conduct yourself in the highest standards of ethics and integrity while displaying emotional intelligence in your day to day work with customers, peers, and leadership
- Represent the organization internally and externally through your communication and conduct
- Display trauma informed practices and principles in your interactions with customers, with peers and with leadership
- Provide general operational support to their assigned programs/campus
- Greet new and existing customers with enthusiasm and excellent customer service
- Manage phone traffic efficiently and effectively
- Order supplies for campus as needed
- Submit helpdesk tickets on behalf of campus needs.
- Other duties as assigned
- At the individual contributor level, the primary work values that should be displayed are getting results through your own personal proficiency, producing high quality professional work, and accepting the organization’s values.
- The individual contributor’s time application should revolve around daily discipline (achieving deadlines, showing up on time and prepared, managing your own time to ensure they meet your goals). High performing Individual Contributors who are looking to lead someday should look for opportunities to stretch themselves through additional tasks/objectives/opportunities.
- The primary skills that individual contributors need to focus on is your own personal proficiency, ability to be a team player, building relationships, and effectively utilizing the agency’s tools, processes and procedures.
What qualifications do you need?
- Associates degree or Certification in a related field
- 1 year of relevant professional experience
- Must have a valid Driver's License and meet any credentialing, licensing and privileging standards as it pertains to the department you are in.
- Proficient in Microsoft Office Suite application software, excellent written and oral communication skills, exceptional customer service mentality.
Thompson participates in E-Verify.
Thompson is an Equal Opportunity Employer.
Salary Description
$18.26 - $20.67 hourly
Salary : $18 - $21