Program Director

Description

Thompson Child & Family Focus employs hard-working, dedicated, caring, innovative team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care!

What’s in it for you? Great Benefits for full-time employees!

• 3 weeks paid time off (PTO) first year plus 10 paid Holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability insurance options
• Life Insurance
• 401K Match
• Education Reimbursement
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• Multiple opportunities for growth
• iPhone and Laptop provided for eligible roles
• Clinical Supervision Reimbursement for eligible roles
  
  

What Will You Make? $55k-$65K annually

What Will You Do?

The Program Director is responsible for daily operational oversight and performance of the Thompson Placement Stability Unit (TPSU) in Raleigh/Wake County communities. The Program Director will lead a team of professionals focused on supporting youth in DSS Custody who either have a history of placement instability, are in an unstable placement, or meet specific criteria indicating a high risk for future placement instability. Success will be primarily measured through three core data points: financial performance data, staff retention/engagement data, and program outcomes/quality data.

Primary Responsibilities

• Proactive coaching and feedback to ensure professional development and growth of direct reports
• Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports
• Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met
• Recruit, interview, and selection of top tier talent for their program staff
• Conduct thorough and well-documented assessments of the direct report's performance
• Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives
• Create an open and trusting environment where teamwork and collaboration are valued
• Compliance with the agency's Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met
• Ensure internal and external standards are met regarding records, documentation, and general services provided
• Act as a role model across the organization for other staff regarding professionalism, positivity, and teamwork
• Respond and address any client/parent/guardian complaints/concerns
• Serve as a liaison among Thompson, DSS, and other essential stakeholders.
• Ensure services are provided in accordance with the TPSU four-phase model.
• Provide a comprehensive suite of services that include 24/7 on-call coverage.
  
  

Leadership Values, Time Appication And Skills/Competencies

• Leaders of others should primarily value: getting results through others (instead of doing themselves), judging success by the success of direct reports and the unit, and displaying visible integrity at all times.
• Leaders of others should spend the majority of their time on the following: annual planning, making time for direct reports, performance management, developing their team and recruitment.
• Leaders of other’s skills that they must display to be successful at this level include: planning, job design, delegating, coaching/giving feedback, performance management, creating rewards and motivation, and communicating/climate setting in their programs.
  
  

Requirements

What qualifications do you need?

Must have a valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead. The education requirement for a leader of others in programs is a master’s degree. Supervisory experience preferred.

As a Leader of Others, this role’s minimum qualifications are:

• Master's Degree with 3 years of work experience as a high-performing individual contributor in Child Welfare or related Human Services field
• Exposure to leadership/management experiences either through short-term project management, coordination, training or actual leadership positions
• Displays the capacity/coachability for future growth and development as a leader with an advanced degree in social work or a comparable human service field working with children and families, preferably in family preservation and stabilization
  
  

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay….. Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!

Thompson participates in E-Verify.

Thompson is an Equal Opportunity Employer.

#TCFFJOBS

Salary Description

$55K-$65K