What are the responsibilities and job description for the Customer Service Collections Rep position at Thompson Health?

Schedule : Per diem - 8am - 5pm

Main Function :

Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts.
Provide information regarding the system's payment policy, alternative financing, insurance options, state programs, and financial aid program.
Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines.
Lives the CARES values and promotes the Thompson Way.

Qualifications :

Associates Degree preferred.

2 to 3 years of previous medical billing or collection experience is required.

Familiarity with collection practices.

Excellent public / patient relations and communication skills.

Skills in using computers, including Excel and Word required.

Skills in using web-based patient financial applications / systems.

Pay Range : $18.73 - $23.00

Starting Pay : Based on Experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply

Salary : $19 - $23

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Customer Service Collections Rep